“The pallet forks that I ordered this year are the third attachment that I bought from Titan.. In the past, I have purchased a grapple and a quick hitch for my John Deere tractor. The quality of the attachments are very good. The delivery service is fantastic. I ordered the forks on Sunday and they were delivered to Northern Maine on Thursday. You can't beat that for service. Thanks”
“The attachment I purchased had a greater amount of detailed information online than competitors. It matched my needs and soon will be modified for its use on a front loader attachment. Purchasing was easy and the shipment timely. Looking forward to adding this item to my collection of tractor attachments!”
“The global to JD quick attach adapter dies not dirty bucket or fork lift. Basically it is not or use to me but to get this sent back will be difficult at best. I will not purchase from Titan until their quality control is improved”
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. Please reach us at info@titanbrands.com if you require further assistance.
“Placed order and had a huge issue with shipping my order was stuck at my local FedEx for almost 10 days and both titan and FedEx could care less and gave me the same excuses and circle talk. People don’t buy skid steer attachments for fun they buy it because it makes them money and if I have to wait two plus weeks to get something I’ll shop elsewhere next time. Not to mention the product I bought is not the best quality.”
Hello, please accept our sincere apologies if your order was delayed. Unfortunately, we have no control over these delays, although our carriers try their best to keep track of information up to date. Your feedback will undoubtedly be used to enhance our shipping process so that our partner courier can deliver our products on schedule. If you’re not satisfied with your purchase, we offer a refund for up to 30 days after your order has been delivered, provided it is unused, in the original packaging, and in new condition. Here's the link to our return policy for your reference, https://www.palletforks.com/return-policy.html. Please reach us at info@titanbrands.com if you require further assistance.
“Another example of Titan Attachments attention to detail. There are a few cheap copies of this design out there, spend the extra money and get the best one on the market, you won't be dissapointed.”
“Debris forks product works well. I am concerned about the threads for the attachment bolts. The threads allow for a lot of play. I hope they don’t strip the threads. It works now.
Delivery by FedEx was terrible.”
“Product was well packaged and the pricing was resonable based on the free shipping policy. Unfortunately I will not be using the item til next winter provided we get snow. LOL It would be nice to have the wanrranty start on first use when you purchase a seasonal product”
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. I checked your account and found that you had already spoken with one of our product and warranty specialists who assisted you with your concern and processed the return for you. Feel free to contact us at info@titanbrands.com if you need any more help.
“We was impressed with how easy it was to order .They know what you need and the delivery time is incredible.You get it when they tell you it will arrive.No shipping fee is great.Prices was also fantastic.”
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