Hello, please accept our sincere apologies if parts of your order are missing. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete. Please be informed that Scratch and Dent Deal - items might have cosmetic damage and/or missing hardware. You may, however, purchase the missing hardware locally. If you think you are missing a major part, you may contact us. Please reach us at info@titanbrands.com if you require further assistance.
“Game changer - easily lifts large 6x5 round bales effortlessly. It is so easy to drop my hay net wrapped bales in the hay cradle now. Should have bought this hay spear years ago. Also very easy to mount on my tractor.”
“Awesome attachment. Only regret is not buying one sooner. Just used it for 3 days clearing a 1200’ pine row and stacking limbs on the debris forks. Also used it to push back piles from the dump trailer. Clamped on tight and can take abuse from large limbs and logs.”
“Quick shipment and as described, using reciever hitch to move my 18’ trailer, will be adding weights later on. Well made attachment, looks great as well.”
“Ordered the winch for skid steer. Delivery was quick. Truck driver called before he arrived to let us know he was on his way. Winch was well packaged; not just strapped to a pallet, but in a custom built steel cage with everything strapped down really well. Will be using the winch to drag trees up hill for our forestry operation. Will let you know in a couple of weeks how well it works.”
“Shipping needs improvement. Prevoius order shipped on pallet had damaged hydraulic hose that was replaced by custome service. Unit was not securely atached to pallet causing dameage to hose and scratches to paint.
This order arrived in a torn cardboard box. Inside was another torn cardboard box whih also had my shipping address on it. All parts there including a broken grease fitting.”
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. Please reach us at info@titanbrands.com if you require further assistance.
“Have not used yet, but as someone else reviewed, the tip of the forks can protrude thru the open hole and cause the spade to get wedged on the forks. I had to buy longer bolts to be able to lock it to the side of the forks. Other than than I think it will be a great attachment for my tractor forks. Built sturdy and strong.”
English
