“Equipment is great, works as advertised, super fast shipping. Only comment is there really wasn't an owner's manual, is was basically just a parts list.”
“Quick hitch not working. Useless as a tool to save time in current condition. Bushings create more problems. Sending videos sould make this obvious. Thanks for all your help.”
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. Please reach us at info@titanbrands.com if you require further assistance.
“The forks a great. I did have one problem with the fitment. Where the hay spear on the top comes through the frame stuck out the back about a half inch and would not hook up to my Kitoi loader. I cut that 1/2" off flush with the back of the frame and it attached like it should and I have used my forks several times and I really like them. Great product at a great price.”
Hello, please accept our sincere apologies if the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. If there are any severe damages to the item that affect its functionality, feel free to reach out. You may contact us at info@titanbrands.com if you require additional assistance.
“My forks arrived in good shape and much sooner than expected. There is no packaging, but honestly don't know how you would package them. They've worked just as they should!”
“Very solid product. Fabrication of removable toot bar was fairly easy and way less expensive compared to prefab options. Shipped quicklyand overall, completely satisfied.”
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. Please reach us at info@titanbrands.com if you require further assistance.
“The machine is great and delivery was quick. Unfortunately you shipped me 2 of them and charged my account for 2. The online order did not work so I texted and that person advised me to call in an order. I did and both orders went through. I called immediately but still was shipped and charged for 2.”
“Very well made and quick shipping. I called their customer service department with a few questions prior to purchasing and they were great as well. Would definitely recommend Titan Attachments!”
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