Name: Titan Attachments
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.39

“I found a trolly for half price after i had purchased yours”

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Posted 1 year ago

“Did just fine”

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Posted 1 year ago

“I couldn't get the ratchet-style boomers to work in my application I had to go to Tractor Supply and purchase standard boomers but other than that it worked as advertised”

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Posted 1 year ago

Hello, thank you for your feedback and we apologize for any inconvenience. We pride ourselves on providing high-quality products. I have forwarded your feedback to our product team. We're delighted you received your order. You may contact us at info@titanbrands.com if you require additional assistance.

Posted 1 year ago

“Box is well made and arrived in a very timely manner however the shipping company FedEx had absolutely no regard and apparently dragged package along it's face side and severely scraped and scratched the box.i will be adding accessories and repainting it myself”

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Posted 1 year ago

Hello, please accept our sincere apologies if the box of the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. If there are any severe damages to the item that affect its functionality, feel free to reach out. You may contact us at info@titanbrands.com if you require additional assistance.

Posted 1 year ago

“Order and shipment went well, on time and packaged well. Assembly and adjustment were helped by online instructions but they lacked detail and use recommendations. String lines were thrown out regularly, and one holder no longer works, but two strings seem to do fine. Light duty on grass it operated as expected.”

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Posted 1 year ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanattachments.com if you require additional assistance.

Posted 1 year ago

“Item was not what was ordered , but resolved ok”

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Posted 1 year ago

Hello, please accept our sincere apologies if parts of your order are missing. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete. I checked your account and found that you had already spoken with one of our product specialists, who processed the refund for you. Please email us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

“Normally, I give Titan 5 stars, but things seem to be slipping a bit. The shopping part was fine, but the follow through, not so much. The bolt on wheels had a broken grease fitting when they arrived due to poor packaging. They are way too heavy for a simple cardboard box - got banged around a lot. Customer service did a most excellent job of replacing it quickly. The landscape rake itself was fine, except for the fact that the bolts and lynch pins to attach it to the tractor were not included. Fortunately, all the other attachments I have ordered from Titan had those included and I was able to use them. Not necessarily a huge thing - just a downgrade from past experiences. Which brings me to the big reason for only 3 stars. All my past orders from Titan have been "free shipping" as is advertised. This time, I was charged a $75.00 freight fee. Since most of my attachments have come motor freight with no extra charge, I was not expecting this. I am thinking that you shouldn't advertise free shipping - or at least explain the limitations.”

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Posted 1 year ago

Hello, please accept our sincere apologies if the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. If there are any severe damages to the item that affect its functionality, feel free to reach out. You may contact us at info@titanbrands.com if you require additional assistance.

Posted 1 year ago

“Damaged in shipping was able to repair it myself”

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Posted 1 year ago

Hello, please accept our sincere apologies if the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. If there are any severe damages to the item that affect its functionality, feel free to reach out. You may contact us at info@titanbrands.com if you require additional assistance.

Posted 1 year ago

“not deep enough”

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Posted 1 year ago

Hello, thank you for your feedback and we apologize for any inconvenience. We pride ourselves on providing high-quality products. I have forwarded your feedback to our product team. We're delighted you received your order. You may contact us at info@titanbrands.com if you require additional assistance.

Posted 1 year ago

“I needed an adapter to make my new auger fit my Bobcat. There are two types of adapters with opposite male and female ends. The one I needed was not in stock and there was expected time it would be in stock.”

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Posted 1 year ago

Hi, I have researched the product you are inquiring about. Unfortunately, the round-to-hex adapter is currently in production with our manufacturer and we do not have a solid date for arrival. I apologize for any inconvenience. You may subscribe to our newsletter to be notified once this comes back in stock. Please reach us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

“I have 4 Titan Attachments for my Boxer Skid Steer. I was disappointed with this last acquisition of a front hoe. There were 3 or 4 parts that did not have a grease fitting in the holes and they were not included with any of the other pieces. I needed to order them from Amazon which took three or four days to arrive. I cannot have respect for a company that does not have quality control in place to let this happen. I have not completed the rest of the assembly.”

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Posted 1 year ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanattachments.com if you require additional assistance.

Posted 1 year ago

“The box it was shipped in was all beat to hell and taped up repeatedly. Being that it was a cat one quick hitch. I thought it would fit my implements but the hooks are quite large and I had to invest another $50 for bushings. It would’ve been nice to know this upfront.”

Helpful Report

Posted 1 year ago

Hello, please accept our sincere apologies if the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. If there are any severe damages to the item that affect its functionality, feel free to reach out. You may contact us at info@titanbrands.com if you require additional assistance.

Posted 1 year ago

“Shipping was 5 days late.”

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Posted 1 year ago

Hello, please accept our sincere apologies if your order was delayed. Unfortunately, we have no control over these delays, although our carriers try their best to keep track of information up to date. Your feedback will undoubtedly be used to enhance our shipping process so that our partner courier can deliver our products on schedule. We're delighted you received your order, and if you have any concerns, please email us at info@titanbrands.com.

Posted 1 year ago

“The only issue was on the top brackets for the 3-point hitch one is bent badly and now have to heat up with a torch up and bend back into place where it should be. this was not from Shipping this came from your factory like this.”

Helpful Report

Posted 1 year ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanattachments.com if you require additional assistance.

Posted 1 year ago

“Product is good as far as I know , but it did not come with assembly instructions and was complicated to assemble.”

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Posted 1 year ago

Hello, please accept our sincere apologies if the item arrived without the manual. Regarding the manual, to reduce our footprint, we store all of our manuals digitally. The item's manual may be found at https://3642276.app.netsuite.com/core/media/media.nl?id=25123368&c=3642276&h=lP2D5i8pFB6nvKYjqV9_5rUYgsHwFK23PeyuPue753h3KytV&_xt=.pdf. Please email us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

“Nice shed ramps”

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Posted 1 year ago

Hello! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. We hope to be able to serve you again!

Posted 1 year ago

“Top rail paint was scratched off. I believe it was a scratch and dent item.”

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Posted 1 year ago

Hello, please accept our sincere apologies if the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. If there are any severe damages to the item that affect its functionality, feel free to reach out. You may contact us at info@titanbrands.com if you require additional assistance.

Posted 1 year ago

“Not happy with getting the "OLD STYLE" Needle rake. Video shows newer modifications on the last three tines.”

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Posted 1 year ago

Hello, thank you for your feedback and we apologize for any inconvenience. We pride ourselves on providing high-quality products. I have forwarded your feedback to our product team. We're delighted you received your order. You may contact us at info@titanbrands.com if you require additional assistance.

Posted 1 year ago

“The pallet forks are just what I expected. Thank you Titan! The downside, it took almost a full 2 weeks to finally get it and I had to drive to the local LTL hub to pick it up. If it wasn't for the shipping process Titan would have received 5 stars”

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Posted 1 year ago

Hello, please accept our sincere apologies if your order was delayed. Unfortunately, we have no control over these delays, although our carriers try their best to keep track of information up to date. Your feedback will undoubtedly be used to enhance our shipping process so that our partner courier can deliver our products on schedule. We're delighted you received your order, and if you have any concerns, please email us at info@titanbrands.com.

Posted 1 year ago

“The item I ordered is very good quality. It was as advertised. However when I ordered it said was in stock and shipping would be within 3 to 5 days. That was not the case. Turned out to be almost a month before I recieved the attach.ent. just need to be honest with custo.ers on delivery dates. I have ordered several other attachments from Titan and have had good customer service.”

Helpful Report

Posted 1 year ago

Hello, please accept our sincere apologies if your order was delayed. Unfortunately, we have no control over these delays, although our carriers try their best to keep track of information up to date. Your feedback will undoubtedly be used to enhance our shipping process so that our partner courier can deliver our products on schedule. We're delighted you received your order, and if you have any concerns, please email us at info@titanbrands.com.

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Titan Attachments Reviews