“The tray was dented in a couple of places so that was unfortunate but I like using the unit it’s stable and adjustable and holds a lot of weight. Maybe you guys can pack them with more insulation when you ship them so they do don’t get dented”
Hello, please accept our sincere apologies if the item you received was dented. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. If any severe damages to the item affect its functionality, feel free to reach out. You may contact us at info@titanbrands.com if you require additional assistance.
“The pallet fork grapple is very well built with adjustable and removable forks and an adjustable grapple. I mostly use it to carry brush after cutting trees which it does very well. I am very happy with my purchase.”
“Hay spear is great. Titan customer service is great.
FedEx is terrible. I received one in the shipment of 2, the label became unreadable and was delayed, one seems to have been lost in transit by FedEx. Titan sent a replacement, it is now currently delayed due to an unreadable shipping label as well. Hope it doesn't disappear too.Thanks a bunch FedEx.
Thank you Titan, excellent quality and customer service but dump FedEx.”
“All around great experience!! I’ve ordered attachments from other companies in the past and had to wait 2 months for delivery. So I was impressed on how fast my order was processed!”
“Economy Stump Bucket Very fast delivery and shipped in a metal crate on a pallet. I will find uses for the angle iron used for the crate, thank you. This device will help me rid an area of some tree like shrubs and their roots.”
“3 pt PTO weed cutter: machine is good idea but string design is total failure, trimmer head bad design will not hole trimmer string. But customer service was good.”
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. You may also submit a product suggestion through this link, https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360000995071. We hope to be able to serve you again!
“My experience with titan was ok. The bucket specifically said to fit a toro dingo ,in fact did not fit, I brought this issue to them and the issue was taken care of , by getting a quote from a welding shop to fix the issue, and having them refund the almond quoted ,rather than have it returned and replaced which would have take. At least another week or two, overall I’m happy with Cody in the warranty department for handling the issue so professionally and accepting that the bucket was to wrong spec.”
Hello! Thank you for the positive feedback regarding your entire experience! Here at Titan we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. We hope to be able to serve you again!
“I Love my 3 point finish mower. Didn't like the assembly instructions buy fortunately I'm mechanically inclined and was able to parse out assembly from pictures and verbiage in the instructions together.”
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. If you’re not satisfied with your purchase, we offer a refund for up to 30 days after your order has been delivered, provided it is unused, in the original packaging, and in new condition. Here's the link to our return policy for your reference, https://www.palletforks.com/return-policy.html. Please reach us at info@titanbrands.com if you require further assistance.
“Received order in four days from order placement, excellent. All looks and feels to be good quality. Attaches to tractor as designed. I have not tested it to its maximum rating but expect it will hold up.”
English
