“So far so good, have not hooked the box scrape up yet. That is the real reason for purshing the adapter. We will see how good it is, when i start using the scrape.”
“The order placement was easy and the delivery was very quick, right to the house. It was a scratch and dent sale item and it did have some minor bangs here and there but was exactly what I was looking for and came assembled as well.”
“The item, a rolling tool cart was re-boxed and not in its oriiginal box: red flag. It was probably a return. The bag with all of the bolts and nuts was missing so I had to buy the hardware that should have come with it. While the item was not damaged it was incomplete. I won't buy from this retailer again.”
Hello, please accept our sincere apologies if parts of your order are missing. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete. We can issue a replacement part for you but sourcing the hardware might take 60-90 days. To avoid further delay, we are offering you to purchase it locally and send us the receipt for reimbursement. You may contact us at info@titanbrands.com to further assist you.
Hello, please accept our sincere apologies for sending you the wrong item. Your feedback will undoubtedly be used to enhance our shipping process, ensuring that our warehouse team properly inspects the items before shipping to verify that the correct item is selected. I checked your account and found that you had already spoken with one of our product and warranty specialists who assisted you with your concern and processed the return for you. You can contact us at info@titanbrands.com if you require additional assistance.
Hello! Thank you for the positive feedback regarding your entire experience! Here at Titan we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. We hope to be able to serve you again!
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. I checked your account and found that you had already spoken with one of our product and warranty specialists who assisted you with your concern. You can contact us at info@titanbrands.com if you require additional assistance.
“Titan did an exemplary job. My finishing mower was well packaged and arrived in excellent condition. It was easy to put together, no parts or bolts were missing. I have already used it to mow the yard, it cuts even and smooth. I am very happy with this purchase. Placing the order was a breeze.”
“Stump Grinder seems to work ok. It was missing a main grease pin and all the hardware for both grease pins. Titan has not replaced them more than a week after I reported them missing. Titan sends me emails telling me they have no update on the missing parts?
Also all the hydraulic fittings were loose on the grinder when received.
Tim Napier”
Hello, please accept our sincere apologies if parts of your order are missing. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete. I checked your account and found that you had already spoken with one of our product specialists, who had placed your replacement order. Please email us at info@titanbrands.com if you require further assistance.
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