Hi. We apologize for the inconvenience caused by the items being out of stock. We understand how frustrating this can be. Please know that we are actively working to restock our inventory and improve our availability. In the meantime, you can check our website regularly for updates or sign up for notifications if the option is available. Please reach us at info@titanbrands.com if you require further assistance.
“Dosent woke very well to short at 4 'wide bounces side to side at 2 mph even with 180 lbs of wieght tried all 3 angles . And if a little damp out completly jams up.wish i could send it back only a month old”
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. If you’re not satisfied with your purchase, we offer a refund for up to 30 days after your order has been delivered, provided it is unused, in the original packaging, and in new condition. Here's the link to our return policy for your reference, https://www.palletforks.com/return-policy.html. Please reach us at info@titanbrands.com if you require further assistance.
“Shipping package was great. Product has been good so far, the main knock is on tracking my order. I was unable to check on the status without having to email.”
Hi. We apologize for not sending the tracking number to your email. Typically, our system sends this information to the registered email address as soon as the order ships. Please check your spam or junk folder as well. If you still haven't received it, we'll review our system to ensure that tracking notifications are sent properly to our customers. We're delighted you received your order. You may contact us at info@titanbrands.com if you require additional assistance.
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. I checked your account and found that you had already spoken with one of our product and warranty specialists who assisted you with your concern. Kindly reply to the email with the photos to proceed with the return You can contact us at info@titanbrands.com if you require additional assistance.
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