“The rolling work table below the top is pretty sturdy! The top is very thin sheet metal that can be bent by leaning on it! The top was bent when i removed it from the shipping box and i had to straighten at several places!”
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. You may also submit a product suggestion through this link, https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360000995071. We hope to be able to serve you again!
“Could not get a simple order correct. A damaged mailing label delayed delivery by weeks, and when the implement finally arrived, its dimensions were not as advertised and it would not work for the intended use. Whereas their compensation was fair, the lost time and added effort to sort out problems was significant.”
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. I checked your account and found that you had already spoken with one of our product and warranty specialists who assisted you with your concern and processed a full refund. You can contact us at info@titanbrands.com if you require additional assistance.
“Everything about the experience was great. The attachments arrived quickly and well packed. The customer service was quick to respond to the one question we had.”
Hi. We sincerely apologize for the delay in processing your refund. I want to inform you that your refund was issued on August 21, 2024. You should see the amount reflected in your account within the next 7-10 business days. We appreciate your patience and understanding. Please reach us at info@titanbrands.com if you require further assistance.
“Product was of good quality it seems. Seems well built. Delayed shipping from the carrier. Product was beat and banged during shipment. There wasnt any packaging. Product was scratched and scraped. Could have been better.”
“This is my second purchase from Titan. First was a grapple for my tractor, this was a 3 point quick hitch. If the hitch is built half as well as the grapple I'll never be able to damage it. I'll probably be back for more tractor toys. I'm considering a flail mower but I can't seem to find any reviews on them.”
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. I checked your account and found that you had already spoken with one of our product and warranty specialists who assisted you with your concern. You can contact us at info@titanbrands.com if you require additional assistance.
“I have a Ford 3930 with 50 hp. I love the attachment for moving my bumper pull trailer and my 24' gooseneck. I was worried I was not going to be able to lift it high enough, but because of the dovetail on the gooseneck, I was able to raise it too high.”
“The 3 point attachment I ordered was delivered with no packaging and it was all scraped up but you folks helped out and gave me some money back for the inconvenience”
Hi. We’re sorry to hear about the condition of your 3-point attachment upon delivery. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. We’re glad we could assist with a partial refund and appreciate your understanding. You may contact us at info@titanbrands.com if you require additional assistance.
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