TJ Hughes Reviews

Name: TJ Hughes
Address: Hughes House London Road, Liverpool
Rating: 3.49

3.5 Rating 712 Reviews

59 %

of reviewers recommend TJ Hughes

3.5

Based on 712 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat

Visit Website

Phone:

06865192

Location:

Hughes House London Road
Liverpool
L3 8JA

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TJ Hughes 1 star review on 2nd October 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Trouble free shopping, delivered when they said they would. Would use again”

Helpful Report

Posted 8 years ago

Thank you for taking the time to write a review, we are pleased you are happy with our service and have left such positive feedback. Kind regards, TJ Hughes

Posted 8 years ago

“The website says that my nearest store is Preston and it was open when I wanted to go. Got directions and off I went........store closed years ago. What a waste of time and effort. TJ Hughes. Please sort this out”

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Posted 8 years ago

The store is located in the Fishergate centre and is open for business. If you need any further assistance please use our web enquiries page.

Posted 8 years ago

Helpful Report

Posted 8 years ago

Thank you for your feedback - Can you please confirm that you got this information off our official TJ Hughes website - under the "click here to find your nearest store" tab? Our Preston Store has the following address on our website: Fishergate Centre Fishergate Preston PR1 8HJ - If you could please advise we would happily look into this for you. Kindest regards, TJ Hughes

Posted 8 years ago

“Had the chance to into Liverpool today called in TJs got what I was looking for, polo shirts that I wanted so happy with TJs now.”

Helpful Report

Posted 8 years ago

Thank you for your visit to our store, we are pleased you had such a positive experience, thank you for your feedback.

Posted 8 years ago

“Every time a new brochure comes out with daily news paper go on line to order items from brochure only to find they are never in stock, so please either only put items in brochure that you have to sell or stop causing trees to be chopped down.”

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Posted 8 years ago

Unfortunately some of our brochure lines are in store promotions only, we have not long launched our new website and products are being added daily to give our customers more variety to purchase. Please keep an eye for our new additions. Apologies for any inconvenience caused.

Posted 8 years ago

“Excellent customer service. This was the 1st time I had ordered from TJ Hughes. Very impressed.”

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Posted 8 years ago

Thank you for your positive feedback, we are happy to hear you have had such a good shopping experience with us.

Posted 8 years ago

“purchased two paires of jeans great fit and prices”

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Posted 8 years ago

Hi Thomas, Thank you for taking the time to write a review, we are pleased you are happy with our service and have left such positive feedback. Kind regards, TJ Hughes

Posted 8 years ago

“Order 8 items. 3-5 days delivery promised. 2 items arrived promptly. Phoned 10 days later to enquire about the rest. Been told they are locating stock. Finally " shepheard light" arrived- only 1- not 2 as ordered. It was broken and incomplete. Shocking packaging to. Phoned up again. Was told to repack and take it to post office- the only option. I shop on-line to spare myself going to shops or post office. However - done that. Waited some more fore the rest to no avail. E-mail TJ Hughes to cancel the order. No reply. 4 more items arrived later. The "shepheard light" , as before, incomplete, 1 crook missing. 2 more items still not here. E-mail again about cancelling order for full refund. Heard noting as yet. Off to the post office once more to returned the rest. Help. Everyone- never ever shop at TJ Hughes.”

Helpful Report

Posted 8 years ago

We are sorry to hear that you have not had the best shopping experience with us. We have a variety of returns method dependent on the size/ weight of your product and allocate the returns method to match these dimensions. Once you goods have been received and processed onto our network your refund will be issued. May we take this opportunity for any frustration caused and would like to thank you for your feedback. This will be fed back to the relevant team tp improve customer service.

Posted 8 years ago

“Very happy with service from beginning to end.Quick delivery.Verry pleased with my Hoover”

Helpful Report

Posted 8 years ago

Hi Joan, Thank you for taking the time to write a review, we are pleased you are happy with our service and have left such positive feedback. Kind regards, TJ Hughes

Posted 8 years ago

“Curtains delivered in a couple of days excellent service”

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Posted 8 years ago

Hi Susannah, Thank you for taking the time to write a review, we are pleased you are happy with our service and have left such positive feedback. Kind regards, TJ Hughes

Posted 8 years ago

“Curtains delivered in a couple of days excellent service”

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Posted 8 years ago

Hi Susannah, Thank you for taking the time to write a review, we are pleased you are happy with our service and have left such positive feedback. Kind regards, TJ Hughes

Posted 8 years ago

“Very pleased with this service ,as it was the first time I purchased anything online , very satisfied.,and would recommend this to friends/family.”

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Posted 8 years ago

Hi Darren, Thank you for taking the time to write a review, we are pleased you are happy with our service and have left such positive feedback. Kind regards, TJ Hughes

Posted 8 years ago

“Excellent service”

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Posted 8 years ago

Hi Lynette, Thank you for taking the time to write a review, we are pleased you are happy with our service and have left such positive feedback. Kind regards, TJ Hughes

Posted 8 years ago

“Really pleased with the speed of delivery, ordered Sunday arrived Tuesday. Such a shame only half the order has arrived as waiting for stock on the rest although the full payment has been made”

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Posted 8 years ago

Hi Sue, Thank you for taking the time to write a review, we are pleased you are happy with our overall service and have left such positive feedback - I can see you have now received all your order - the reason for the "split" is due to the fact we deliver from two separate warehouses. Kind regards, TJ Hughes

Posted 8 years ago

“Very pleased with the small garden set purchased from you, very good quality and value. Delivery was very fast, so I'm a very happy customer. Would not hesitate to deal with you in the future”

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Posted 8 years ago

Hi Ann, Thank you for taking the time to write a review, we are pleased you are happy with our service and have left such positive feedback. Kind regards, TJ Hughes

Posted 8 years ago

“Very pleased with the small garden set purchased from you, very good quality and value. Delivery was very fast, so I'm a very happy customer. Would not hesitate to deal with you in the future”

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Posted 8 years ago

Hi Ann, Thank you for taking the time to write a review, we are pleased you are happy with our service and have left such positive feedback. Kind regards, TJ Hughes

Posted 8 years ago

“Duvets came in time very happy with the time slots from dpd very happy indeed”

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Posted 8 years ago

Hi Michelle, Thank you for taking the time to write a review, we are pleased you are happy with our service and have left such positive feedback. Kind regards, TJ Hughes

Posted 8 years ago

“I made the purchase for my daughter in law, the parcel was delivered quickly and was well wrapped. Goods in perfect condition and recipient pleased with it.”

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Posted 8 years ago

Hi Dorothy, Thank you for taking the time to write a review, we are pleased you are happy with our service and have left such positive feedback. Kind regards, TJ Hughes

Posted 8 years ago

“Items missing had to Google contact number as number shown on receipt wrong! Told stock problem will get eventually but I have been charged so paid for goods they cannot send me!”

Helpful Report

Posted 8 years ago

Hi Dorrie, Thank you for taking the time to write a review, we are sorry that there was an initial problem with your order and upon reviewing your order I can see you have now received all your items. We hope this has not deterred you from shopping with us in the future. Kind regards, TJ Hughes

Posted 8 years ago

“Very fast delivery. Love my actifry it's amazing and so much cheaper than a lot of places. Bargain. Thank you.”

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Posted 8 years ago

Hi Clare, Thank you for taking the time to write a review, we are pleased you are happy with our service and have left such positive feedback. Kind regards, TJ Hughes

Posted 8 years ago

TJ Hughes is rated 3.5 based on 712 reviews