TJ Hughes Reviews

Name: TJ Hughes
Address: Hughes House London Road, Liverpool
Rating: 3.49

3.5 Rating 712 Reviews

59 %

of reviewers recommend TJ Hughes

3.5

Based on 712 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat

Visit Website

Phone:

06865192

Location:

Hughes House London Road
Liverpool
L3 8JA

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TJ Hughes 1 star review on 2nd October 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service,prompt delivery,would use again.”

Helpful Report

Posted 8 years ago

Hi Sandra, Thank you for taking the time to write a review, we are pleased you are happy with our service and have left such positive feedback. Kind regards, TJ Hughes

Posted 8 years ago

“Excellent service”

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Posted 8 years ago

Hi Carol, Thank you for taking the time to write a review, we are pleased you are happy with our service and have left such positive feedback. Kind regards, TJ Hughes

Posted 8 years ago

“Samsung TV bought on Sunday morning on line and arrived Tuesday morning - very good. However, the box did NOT contain any screws to attach the stand to the TV. They seem to be fairly special screws with a 'low profile' head - very flat as they have to slot into the TV in a shallow slot. I rang TJs and spoke to a sympathetic service agent who spoke to the buyer - answer was basically "unlucky, you need to speak to Samsung". Called Samsung customer care and spent 15 minutes giving them all sorts of details and trying to stop them signing me up to advertising emails. Eventually opened a 'case' after which I had to send a proof of purchase (which I did). It is now 1 week later and still no screws from anyone - is this good customer service on a £300 item - not to me it isn't.”

Helpful Report

Posted 8 years ago

Hi Frank, Thank you for taking the time to write a review, we are pleased you are happy with our orginal service provided. We would like to extend our apologies that we face limitations with the technical products we supply - including issues with the products that can only be dealt with via the Manufacturer (as we are not privvy to the range of spare parts they have). I hope that this matter has since been resolved directly with Samsung - if it has not please contact our customer service team at: webenquiries@tjhughes.co.uk Kind regards, TJ Hughes

Posted 8 years ago

“Still awaiting part of the order???”

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Posted 8 years ago

Hi Maureen, Thank you for taking the time to write a review, we are pleased to see you are happy with our overall service - in regards to part of the order "missing", we dispatch from two separate warehouses, which is where the outstanding items will be in transit from the other warehouse. Kind regards, TJ Hughes

Posted 8 years ago

“Got this jacket for hubbys holiday really lovely fit, value for money, would recommend to anyone.”

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Posted 8 years ago

Thank you for your feedback, we are pleased your item has matched your quality expectations and than you for your recommendations.

Posted 8 years ago

“Super quick dispatch and item exactly as ordered. Perfect.”

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Posted 8 years ago

Hi Laura, Thank you for taking the time to write a review, we are pleased you are happy with our service and have left such positive feedback. Kind regards, TJ Hughes

Posted 8 years ago

“great service order delivered when it was expected first class from order to delivery”

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Posted 8 years ago

Hi James, Thank you for taking the time to write a review, we are pleased you are happy with our service and have left such positive feedback. Kind regards, TJ Hughes

Posted 8 years ago

“I recently bought your own brand Quest worktop 26ltr Rotisserie Convection Oven with two boiling rings on the top. Very happy with this wonderful appliance which I bought on the internet for the great price of £48 - 94p delivered "FREE." The very strange anomaly was that first of all I went to the Oldham Store near me which had the item in to purchase. But something rang very wrong with me when they wanted to charge on top of the price another £20 - 00p just for delivery. Who in there right mind wants to have to pay nearly half again on top of the price???????? Bet this also doesn't go well with other prospective customers also. Roy Chapman. Customer.”

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Posted 8 years ago

Hi Roy, Thank you for taking the time to write a review, we are pleased you are happy with our service and have left such positive feedback. Kind regards, TJ Hughes

Posted 8 years ago

“Fantastic service - very quick delivery. Quality goods - very highly recommended, wouldn't hesitate to use again.”

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Posted 8 years ago

Hi David, Thank you for taking the time to write a review, we are pleased you are happy with our service and have left such positive feedback. Kind regards, TJ Hughes

Posted 8 years ago

“Excellent delivery as I knew exactly when parcel would arrive. Will purchase more items from TJ Hughes. Also, fabulous choice of items.”

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Posted 8 years ago

Hi Freda, Thank you for taking the time to write a review, we are pleased you are happy with our service and have left such positive feedback. Kind regards, TJ Hughes

Posted 8 years ago

“I had trouble with trying to get something ordered on the internet, I emailed T J Hughes and this was sorted within a few days and I was then able to order and it received very quickly.”

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Posted 8 years ago

Hi Ann, Thank you for taking the time to write a review, we are pleased you are happy with our overall service and have left such positive feedback. Kind regards, TJ Hughes

Posted 8 years ago

“I have not received my goods yet! i have emailed Hughs no reply . so service Bad...”

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Posted 8 years ago

Hi Mauereen, Thank you for taking the time to write a review, we are sorry to hear you received poor service from ourselves. I appreciate your feedback and we will look to improve this. Kind regards, TJ Hughes

Posted 8 years ago

“Perfumes came in two separate orders. Very confusing on website. Also was delivered to local wilkinson store and they went mad saying they don't take deliveries for others!”

Helpful Report

Posted 8 years ago

Hi Debra, Thank you for taking the time to write a review, when we have looked into this further it is a rather strange circumstance as we can see the first line of the address that is supplied is: c/o wilko.com so we share the confusion as to how this occurred. I can also explain that we dispatch items from 2 warehouses - so this is where your order was "split". Once again, thank you for your feedback - we will take improvements from this. Kind regards, TJ Hughes

Posted 8 years ago

“Superb service and my item was dispatched within an hour of placing an order!”

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Posted 8 years ago

Hi Susan, Thank you for taking the time to write a review, we are pleased you are happy with our service and have left such positive feedback. Kind regards, TJ Hughes

Posted 8 years ago

“I purchased a feather duvet recently which I found really easy to do online, I was given a delivery time and day and was able to track my parcel which arrived bang on time. I was pleased with the quality of my purcase which was exactly as described, I will most deffinately be shopping here again, excellent service.”

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Posted 8 years ago

Hi Irene, Thank you for taking the time to write a review, we are pleased you are happy with our service and have left such positive feedback. Kind regards, TJ Hughes

Posted 8 years ago

“Good service alround.”

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Posted 8 years ago

Hi Allen, Thank you for taking the time to write a review, we are pleased you are happy with our service and have left such positive feedback. Kind regards, TJ Hughes

Posted 8 years ago

“Very pleased with our order. arrived well packed we are very pleased”

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Posted 8 years ago

Hi David, Thank you for taking the time to write a review, we are pleased you are happy with our service and have left such positive feedback. Kind regards, TJ Hughes

Posted 8 years ago

“The delivery was very fast, the website is good but a little difficult to checkout your items that you buy. for some reason when you go to the checkout it asks you the same question 2/3 times, sends you an e-mail but no delivery date. I thought i had been charged for the same item twice. A good thing that you can pay through pay-pal so any difficulties can be sorted via them. I would order again. THANKS DEBBIE.”

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Posted 8 years ago

Hi Debbie, Thank you for taking the time to write a review, we are pleased you are happy with our service and have left such positive feedback. Kind regards, TJ Hughes

Posted 8 years ago

“Good quality jeans. The fit is fairly roomy across the seat and upper legs (thighs) but from the knee downwards they are straight and narrow with a 15inch bottom. These are not skinny jeans but narrower than the standard 18inch of comfort fit jeans. Well made and competitively priced. Quick delivery by TJ Hughes.”

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Posted 8 years ago

Hi Mr P W Cross, Thank you for taking the time to write a review, we are pleased you are happy with our service and have left such positive feedback. Kind regards, TJ Hughes

Posted 8 years ago

“Great service good products”

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Posted 8 years ago

Hi Jean, Thank you for taking the time to write a review, we are pleased you are happy with our service and have left such positive feedback. Kind regards, TJ Hughes

Posted 8 years ago

TJ Hughes is rated 3.5 based on 712 reviews