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TJ Hughes Reviews

3.5 Rating 712 Reviews
59 %
of reviewers recommend TJ Hughes
3.5
Based on 712 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Telephone, Live Chat
Read TJ Hughes Reviews
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Phone:

06865192

Location:

Hughes House London Road
Liverpool
L3 8JA

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TJ Hughes 1 star review on 2nd October 2022
Anonymous
TJ Hughes 1 star review on 2nd October 2022
Anonymous
TJ Hughes 1 star review on 17th August 2022
Adam Harriman
TJ Hughes 1 star review on 24th February 2021
Anonymous
TJ Hughes 1 star review on 24th February 2021
Anonymous
TJ Hughes 1 star review on 8th August 2017
Ally
TJ Hughes 1 star review on 8th August 2017
Ally
10
Anonymous
Anonymous  // 01/01/2019
Excellent service, unfortunately I had to send the item back, but not a problem,arranged everything, they were great.
Helpful Report
Posted 8 years ago
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
Posted 8 years ago
I ordered aftershave and face cream as Christmas gifts and neither arrived, after numerous phone calls to chase the order which cost me £27as I have just discovered!! I was told items were not in stock, not impressed will not use this company again.
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Posted 8 years ago
The product was fine delivery and customer services appaling service don't know why they bother having one
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Posted 8 years ago
Goods ordered and paid for in November 2016 not received, no communication or reason why. After many calls /emails to T J Hughes I was informed that goods ordered were out of stock and effort being made to find replacement. ( email showed goods despatched to store early December... If not in stock how could it be depatched to store?????) then order cancelled!!
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Posted 8 years ago
Great value, fast shipping, excellent product.
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Posted 8 years ago
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
Posted 8 years ago
Paid for an item over a month ago still hasn't arrived an emailed twice no response still to this day not impressed
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Posted 8 years ago
Poor quality off clothing, also took over 2 weeks to be delivered. My 1 year old nephew could package better.
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Posted 8 years ago
The product arrived well packaged, in perfect condition, and very quickly! Fastest time I've ever had a package delivered. Great price for the item, will definitely be using you lot again. Cheers!
TJ Hughes 5 star review on 3rd January 2017
Helpful Report
Posted 8 years ago
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
Posted 8 years ago
Excelllent device thank you
Helpful Report
Posted 8 years ago
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
Posted 8 years ago
Happy with my purchase, fair price, good product.
Helpful Report
Posted 8 years ago
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
Posted 8 years ago
Brilliant jukebox and well worth the money. Would definitely recommend this.
Helpful Report
Posted 8 years ago
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
Posted 8 years ago
My deep fryer arrived promptly after ordering online. It wasn't expensive therefore it doesn't seem as substantial as the one I owned previously,however I have only used it once and it performs the task efficiently. It is value for money and so far I am pleased with it.
Helpful Report
Posted 8 years ago
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
Posted 8 years ago
Very poor and almost non-existent customer service. Charged me for an item I did not receive and failed to let me know that they could not dispatch it to me. Got a refund after weeks of repeatedly sending them messages on Twitter and their Web Form. I wouldn't buy from them again no matter how good of a deal they're advertising.
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Posted 8 years ago
brilliant will you them again
Helpful Report
Posted 8 years ago
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
Posted 8 years ago
Brought Christmas presents they arrived quickly and the price was great very pleased.
Helpful Report
Posted 8 years ago
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
Posted 8 years ago
very poor serviceunbelievable from such a big storeasked to collect in Widnes phone customer services cost approximately £6 sent to London Road Liverpooltold to call back laterask the person who deals with click and collect have gone for lunch spoke to manager after one hour got my purchase very poor service very happy with the purchase just poor service
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Posted 8 years ago
The website is easy to use. Items were delivered on time.
Helpful Report
Posted 8 years ago
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
Posted 8 years ago
I couldn't find anywhere on the website that gave me the option of returning my order. The email for my click and collect said that if I didn't collect my order within 7 Days then it would be sent back to the Depo and I would be refunded, so I didn't collect it to allow this process to happen. HOWEVER when I rang 16 days later my order was still in store waiting to be collected ( this was the Bury store). They said the only option they could offer me was for them to send my order back to the Depo, which has been done.. BUT I still haven't been refunded. This order was from November 26th.. A month later and I still have not been refunded!!!!!
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Posted 8 years ago
Delt with Hughes for. Many years Always find very good value for money
Helpful Report
Posted 8 years ago
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
Posted 8 years ago
Fantastic customer service and mail order. I ordered this product for my mother she loves it.
Helpful Report
Posted 8 years ago
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
Posted 8 years ago
TJ Hughes is rated 3.5 based on 712 reviews