Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
“Would never order off line again. Had confirmation that items had been sent out but they never arrived. To be told they had been returned when I rang up. Was told they would be posted again asap, only to receive an email to say they were out of stock! Emailed in to ask for a refund as was 5 days before Christmas. Refund as honoured. Defeats the object of shopping online!”
“Thought delivery would have been slightly quicker, but it was Christmas, so probably busy.
An update of when it would be delivered would have been helpful.
I was not sure if the order had gone through.
Packed well.
Overall happy.”
Hi Elaine, Thank you for taking the time to review your purchase with us. We're glad to hear you're happy with it, but have taken on board your comments with regards to delivery updates. Thanks again, Kind Regards, TJ Hughes.
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
“Xmas presents that I ordered never turned up I contacted TJ Hughes and they told me some of the order was out of stock 2 weeks after ordering them!!!!”
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
“Prompt delivery, excellent service both from Glasgow branch staff and Returns department. Return was dealt with very quickly at a busy time of year and speedy response / refund. Special mention to Charlotte in returns.”
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
“I bought a Record Player for one of my sons from TJ Hughes. It arrived exactly as indicated, was well packed, and it sounded good thereby living up to expectations.”
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
“The service was awful took me 2 months to get refund. One customer service lady Laura was lovely the other one was rude.
Il never use this shop again”
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
“Ordered items for Christmas with standard delivery of about 5 working days. When they didn't arrive I decided to check where they were only to find out that some items in my order were out of stock and TJ Hughes hadn't told me!
I then emailed them to cancel the order and low and behold, they have the items and can send them. No one apologised or even replied to my email, they simply sent the order. Would i buy from them again? No. Would I recommend them? No. I could have bought the items for alternative online providers and that is what I will do next time.”
“After ordering 3 items which were Christmas presents, approximately 3 weeks later 2 items eventually arrived, but were smashed and only when I enquired (communication is by email only, which is time consuming and annoying!!), I was told the third item was out of stock!!! Even though I have emailed many times, and been told I am due a refund, the funds have not yet been credited to my PayPal account and I have had to raise a dispute!! It's very frustrating to have to constantly enquire and ask - not good customer service and inadequate systems in place!”
