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TJ Hughes Reviews

3.5 Rating 712 Reviews
59 %
of reviewers recommend TJ Hughes
3.5
Based on 712 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Telephone, Live Chat
Read TJ Hughes Reviews
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Phone:

06865192

Location:

Hughes House London Road
Liverpool
L3 8JA

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TJ Hughes 1 star review on 2nd October 2022
Anonymous
TJ Hughes 1 star review on 2nd October 2022
Anonymous
TJ Hughes 1 star review on 17th August 2022
Adam Harriman
TJ Hughes 1 star review on 24th February 2021
Anonymous
TJ Hughes 1 star review on 24th February 2021
Anonymous
TJ Hughes 1 star review on 8th August 2017
Ally
TJ Hughes 1 star review on 8th August 2017
Ally
10
Anonymous
Anonymous  // 01/01/2019
The goods were exactly what I wanted and were delivered on time.
Helpful Report
Posted 8 years ago
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
Posted 8 years ago
Bought item as Xmas present however did not arrive and hadn't hear anything so had to email. Then blamed courier and eventually sent out item. Arrived just before Xmas thankfully.
Helpful Report
Posted 8 years ago
Hi Alison, Please accept our apologies for the delay in receiving your purchases from us. We did indeed experience problems with our courier service over the Christmas period. I'm happy to say that these have now been rectified. Do please let us know if we can help in any other way. Kind Regards, TJ Hughes.
Posted 8 years ago
The management and staff at the Cannock store could not have been more helpful and all goods ordered were delivered for collection from the store in time for Christmas. First rate customer service!
Helpful Report
Posted 8 years ago
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
Posted 8 years ago
Items was not delivered all at once , message about no delivery sorted out very quickly And had my delivery
Helpful Report
Posted 8 years ago
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
Posted 8 years ago
Very good response to my order delivered in good time
Helpful Report
Posted 8 years ago
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
Posted 8 years ago
Easy to order, quick delivery
Helpful Report
Posted 8 years ago
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
Posted 8 years ago
Weeman loved it bargain at price fast delivery
Helpful Report
Posted 8 years ago
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
Posted 8 years ago
I found the communication from TJ Hughes poor and the quality of staff and their service in the Sheffield Moor shop very lax and and uncoordinated. I waited many weeks for my purchase to arrive at the Moor shop and paid many unfruitful visits which frustrated me: The above has only cemented in my views how TJ Hughes is a second class shopping outlet.
Helpful Report
Posted 8 years ago
Product was fine, as expected. Posting & packaging however was shocking. Still awaiting postage reimbursement
Helpful Report
Posted 8 years ago
Item delivered damaged, emailed & was promised next day delivery as was a xmas present, a week on still didn't have the item.. ended up having to cancel the order! Poor service, won't be using again
Helpful Report
Posted 8 years ago
Superb quality and value, made easy by ordering online. TJs always deliver excellent value as ever.
Helpful Report
Posted 8 years ago
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
Posted 8 years ago
Only used once so far but was easy to use with good results. My hair is shoulder length. Would recommend.
Helpful Report
Posted 8 years ago
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
Posted 8 years ago
I only received part of my order, when I queried this I was informed you were awaiting stock. I don't understand how the order was taken when you didn't have stock. After a couple of weeks I received an Email informing me that the money for the missing items had been refunded to my account.
Helpful Report
Posted 8 years ago
1 ordered items then told they where not in stock after i phoned and kept waiting on phone for 30minutes and when i finally got through to be cut off twice and when i did get someone to be told it would be another 5days not again
Helpful Report
Posted 8 years ago
Great product at a brilliant price.
Helpful Report
Posted 8 years ago
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
Posted 8 years ago
Ordered my product and very quickly to delivery and kept well informed of were it was at all times it's the icoo pram
TJ Hughes 5 star review on 3rd January 2017
Helpful Report
Posted 8 years ago
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
Posted 8 years ago
Fast efficient service at very competitive prices would definitely use again.
Helpful Report
Posted 8 years ago
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
Posted 8 years ago
Fast delivery .correct item but did home delivery .and they sent it to store . Rang store they said it was being sent to home a dress . .later it was sent to store i was refunded my pp after 2 trips to store .the upside I did get the item for christmas
Helpful Report
Posted 8 years ago
Ordered by click & collect. Never again it took forever to arrive! Love TJHughes store so will stick to store shopping
Helpful Report
Posted 8 years ago
Hi Thomas, Thank you for taking the time to review your experience with us. I'm really sorry to hear of the problems you experienced with click and collect. If there is anything we can look into for you on this do please email us on the web enquiries page on our website, and we will investigate further. Kind Regards, TJ Hughes.
Posted 8 years ago
the worst company i have ever bought from online. awful service from day one. never recieved goods even though i had paid. even going into store i still could not get goods.even though my item was there. because i brought paypal in to try and get my money back they just did not want to know. a total farce from tj hughes. never ever again will i use this company. a total and utter disgrace.
Helpful Report
Posted 8 years ago
TJ Hughes is rated 3.5 based on 712 reviews