“I've always been a fan of anime, kawaii merch and their food! Tokyo Treat embodies all of that on its best of days.
Other times, it just frustrates me because of how much you actually pay for it. Customer service is helpful but at the end- you're on your own as there's usually nothing that can be done about status of delivery UNLESS ya paid for the option!”
“J’ai payer un abonnement pour 3 mois, soit disant une box sakura offerte ... que je n’ai jamais reçu ! Et maintenant on m’a relancé 2 fois l’abonnement, malgré mon refus, le mois dernier on m’a prit 100$ pour 3 mois ... et on refuse de me les envoyer. = VOLEUR
Never get my box but they take my money and they ask me to purchasr again with an other email adress= ROBBER AND THIEF
IN TOTAL 4 box never get, but they have eaten my money !!!”
“Delivery seems to take an age, but once you have a subscription up and running they come once a month, and you don't really notice the delay.
Box contents are quite varied. The drinks are usually really good, but the rest can be a bit hit and miss. The sweet things are generally good, but some of the savoury stuff often has a fishy theme and can be a bit odd.
But it's nice to try some different things.
On the whole though, I think the boxes are okay and I'm satisfied with the price, especially as it gets cheaper once you've purchased a few.”
“What needs to be understood is that the shipping takes a long time but thats to de expected. The products are cool but most seem like the rejects and for what you get its a bit pricey. I do enjoy at least 3 of the items I get in the box each time but if you live in a hot climate, then your stuffs gonna melt abit. The rewards could be beefed up abit too.”
“Still waiting over a month for my 1st box, 2nd box withdrawn from bank account and shipped a week ago with tracking number showing nothing in the system...AM I BEING SCAMMED?????”
“As a prepaid customer for a 3 month plan it was nice to know that my orders were being prioritized and would typically arrive on the 1st of the month. That being said I have still not received my August box, most likely due to my postal service or it being stolen off of my porch. On top of that, from my knowledge, you can only file inquiries 60 days after the supposed delivery date. I was excited to try this kind of thing, but now I'm left fairly disappointed.”
“te mandan siempre el mismo tipo de producto, con fecha caducidad corta, y sino te llega el envio te aguantas, te empiezan a dar largas y a limpiarse las manos hasta que pasa el tiempo maximo, una vez superado el tiempo maximo, ya se acojen a que ha pasado ese periodo maximo de reclamacion y que no pueden hacer nada, sin duda no renovare suscripcion.”
“Las cajas muy buenas, el servicio al cliente es pesimo, se demoran en contestar y no te dan solucion cuando tu caja se demora, solo te hacen esperar para no reembolsar”
“Love the variation and idea of Japanese snacks. It’s been near a month since I purchased a premium Tokyo treat box and I still haven’t received it, my order was billed July 28th”
