“Still waiting over a month for my 1st box, 2nd box withdrawn from bank account and shipped a week ago with tracking number showing nothing in the system...AM I BEING SCAMMED?????”
“As a prepaid customer for a 3 month plan it was nice to know that my orders were being prioritized and would typically arrive on the 1st of the month. That being said I have still not received my August box, most likely due to my postal service or it being stolen off of my porch. On top of that, from my knowledge, you can only file inquiries 60 days after the supposed delivery date. I was excited to try this kind of thing, but now I'm left fairly disappointed.”
“te mandan siempre el mismo tipo de producto, con fecha caducidad corta, y sino te llega el envio te aguantas, te empiezan a dar largas y a limpiarse las manos hasta que pasa el tiempo maximo, una vez superado el tiempo maximo, ya se acojen a que ha pasado ese periodo maximo de reclamacion y que no pueden hacer nada, sin duda no renovare suscripcion.”
“Las cajas muy buenas, el servicio al cliente es pesimo, se demoran en contestar y no te dan solucion cuando tu caja se demora, solo te hacen esperar para no reembolsar”
“Love the variation and idea of Japanese snacks. It’s been near a month since I purchased a premium Tokyo treat box and I still haven’t received it, my order was billed July 28th”