tomsoutdoors.com.au Reviews

Name: tomsoutdoors.com.au
Address: 18 Martin Pl, Tumut, New South Wales
Rating: 4.97

5.0 Rating 1,171 Reviews

100 %

of reviewers recommend tomsoutdoors.com.au

5.0

Based on 1,171 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

tomsoutdoors.com.au 5 star review on 23rd February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Staff are so helpful and knowledgeable highly recommend them for all your flyfishing needs”

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Thank you for your kind words and support Jason! :)

“The staff were very helpful in selecting the right size running poles for me and helping me choose the right brand. Very knowledgeable! Thanks so much!”

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Thank you for taking the time to write us some kind words Nicole! And thanks for supporting Toms :)

“Excellent service as always, special thanks to Chloe for her assistance in reel size comparison, the Orvis Hydros SL III matches my 5wt perfectly and performed well when I hooked this local brown on Easter Sunday.”

tomsoutdoors.com.au 5 star review on 18th April 2022

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Your kind words have made our day Adam! A beautiful fish too! :)

“As always, Tom's Outdoors delivered quickly, with the product as described. Great to support a family-owned regional business that knows its stuff - will be back again!”

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Thank you for your lovely words and support David! We appreciate it :)

“My go-to website. Always check here to see if they stock what I’m looking for. Great service. Fast delivery.”

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Thank you for taking the time to leave us a review and such kind words! :)

“Great Snow Peak product, quick delivery.”

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Thanks Gary! :)

“Thank you for your extensive range of trout flies. It was great to browse and make a selection. Also, your advice for our canoe paddle was spot on.”

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We're glad to be of assistance Roy! We hope you enjoyed your paddle :)

“Tom’s Outdoors is outstanding. The service is personal when you call. This order was with Dominic who put together a fly reel , lines and flies and was able to navigate a few vouchers I’d be given! Great gear, prompt and good value. The website is always interesting. Thanks.”

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Thanks so much for taking the time to leave a review, you've made our day! I'll pass on your kind words to Dom. Thanks for supporting Tom's Outdoors! :)

“Snow peak Takibi firepit/grill. Finally lashed out and bought one of these…don’t know why I waited. It’s a really great piece of gear for car camping, heavy but solid and perfectly made (normal Snowpeak!). Immediately pressed mine into service at Eucumbene, excellent. And of course the service at Tom’s was friendly and helpful. Thanks!”

tomsoutdoors.com.au 5 star review on 26th March 2022

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“Great breadth in their range. Quick delivery and great customer service. One day I’ll visit their store!”

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Thanks Max! We look forward to seeing you in store one day soon! :)

“Always 10/10 service”

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Thanks for your kind words, Louis :)

“Great service, exactly what is required, already in use. Very prompt”

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“Reliable and prompt delivery”

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Thank you for taking the time to leave a review, Tony! :)

“Fast delivery, knowledgeable staff, the best quality gear and a great rewards program - Tom’s is a gem.”

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Thank you for your kind words, Monty! And thanks for all your support :)

“Excellent product!! Arrived very quickly and was well packed.”

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Thank you for taking the time to leave a review, we appreciate your support! :)

“Exellent friendly service & a good product--- very rare to find such caring service these days”

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Thank you for your kind words Jim, and thank you for supporting Tom's Outdoors! :)

“Prompt and effective communication and delivery of my interstate order. Fantastic service, thank you!”

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Thank you for your kind words! :)

“Shoes arrived in excellent time and as described - would definitely shop at Tom’s again!”

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Great to hear Duncan! Thanks for leaving a review :)

“Fantastic service, Fantastic staff, Fantastic products & prices … ❤️ Supporting a local family business..”

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Thank you for your lovely words Susan, you've made our day! :)

“Best store in Aus.”

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Thanks Anthony! :)

tomsoutdoors.com.au is rated 5.0 based on 1,171 reviews