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tomsoutdoors.com.au Reviews

5.0 Rating 1,219 Reviews
100 %
of reviewers recommend tomsoutdoors.com.au
5.0
Based on 1,219 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Read tomsoutdoors.com.au Reviews
tomsoutdoors.com.au 5 star review on 23rd February 2025
Natasha
tomsoutdoors.com.au 5 star review on 20th September 2024
Sheree
tomsoutdoors.com.au 5 star review on 1st July 2024
Shaun
tomsoutdoors.com.au 5 star review on 12th June 2024
Russell
tomsoutdoors.com.au 5 star review on 23rd May 2024
Eddie
tomsoutdoors.com.au 5 star review on 13th May 2024
Alex
tomsoutdoors.com.au 5 star review on 11th May 2024
Tom
54
Anonymous
Anonymous  // 01/01/2019
Good quick service
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I could not be happier with the service. Chris was a pleasure to deal with. Daryl Porter
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Always a pleasure doing business with these guys; great products, great service and great prices
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The folk at Tom’s outdoors are real people who love the outdoors. They know the gear. They know what works. They’re always happy to take the time to get the right fit for whatever project you’ve got planned. Oh, and Chris is passionate about his axes.
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Simms good stuff
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Tom's have a good range of quality products at very reasonable prices. I bought a Helinox bed online and it arrived at my house in regional south east Queensland within a few days and at reasonable cost. Based on this experience I contacted the store to enquire about some of their other products. The staff were most helpful, listened to what I wanted and provided practical, sensible advice. Highly recommended.
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I discovered Tom's Outdoors a couple of years back when I was trying to replace a much-loved pair of Patagonia tropical fishing pants - light weight, easy washing and without all the zips and pockets and extras that come with these pesky detachable leggings and finally found them here. Then I found some more intuitive, well-chosen fishing gear that happens to suit my taste. The service and delivery is best-in-class in Australia - and I love a local business run by smart young folk who do the stuff I am doing.
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Great service, expert advice & quality products
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I ordered some Nalgene bottles. They arrived really quickly. We live in Sydney I could have gone to any big outdoor store to buy these but I think it’s important to support smaller specialty stores. Will definitely be back :blush:
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Where pleasant service, product knowledge and stock availability blend in a unique mixture. Keep it rolling Chris and team. ... Warren Garnham
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I was after the new MSR Lightning Ascent Snowshoes with the updated paragon bindings for my 2020 trip to Japan. There where no Australian suppliers, but Chris contacted the MSR distributors directly and managed to get me a pair for my partner and myself shipped in early. Above and beyond service.
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Tom's Outdoors has excellent service. They are prompt in their dispatch and have an outstanding knowledge of their products. I highly recommend them.
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As a mail order customer, I find there prices good especially when they have sales & or discounts. Postage is always very fast, usually receiving the order within a couple of days. A wide selection of fly fishing products.
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Tom's Outdoors is an efficient, friendly shopping experience. With practical advice and helpful product reviews, a super fast post service of a great range of top quality adventure and sporting gear, I would highly recommend them to anyone wanting ell priced equipment to enjoy the great outdoors. One happy shopper!
Helpful Report
I have been purchasing gear from Tom's for a couple of years. Not once have I had a problem. The service is always quick, & I receive exactly what was ordered. Excellent. Would definately reccomend. Thanks Tom's Outdoors
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So many businesses these days promise the world yet can't get their service to match it. Tom's Outdoors not only match it they surpass it. Fantastic knowledge about their goods combined with a fast delivery service means they truly are a quality team. Well done guys.
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Very impressed with your range of quality products and amazing service.
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Thanks Toms for your awesome specials for Black Fri/Cyber Monday! I’d been considering a new lightweight puff jacket for awhile and the great savings on offer finally motivated me to purchase the comfortably snug low-key, so light it’s like wearing a space blanket offering from Patagonia.
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I've bought from your online store a couple of times and have been very pleased with your quick and free postage. Loving the Snow Peak items!
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They stock good products. Ship quickly and even have pretty good support. They even sent a nice card with my last order.
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tomsoutdoors.com.au is rated 5.0 based on 1,219 reviews