tomsoutdoors.com.au Reviews

Name: tomsoutdoors.com.au
Address: 18 Martin Pl, Tumut, New South Wales
Rating: 4.97

5.0 Rating 1,172 Reviews

100 %

of reviewers recommend tomsoutdoors.com.au

5.0

Based on 1,172 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

tomsoutdoors.com.au 5 star review on 23rd February 2025

Anonymous

Anonymous // 01/01/2019

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English

“Wonderful friendly, knowledgeable and efficient service. The best range of brands for outdoor adventures. Thank you!”

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“Very prompt service and had what I required in stock.”

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“I have found Tom's Outdoors very easy and efficient to deal with. I have asked plenty of questions and nothing was a problem to them.”

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“Having obtained my tee at a clearance price i was ecstatic, then i received my order posted in record time to Qld all during the xmas/new year time slot too. very happy with shirt & customer service. Great job team.”

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“This hat is great - I'm surprised at how nice and cool it is even though it's polyester. Gives good coverage for face and back of neck, is very light and packs away pretty well without warping. As always, Tom's Outdoors has the best gear, lovely service and great prices and shipping. Thanks again!”

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“so happy with my down Patagonia women's jacket! real gem on my visit to Patagonia! friendly and personal service and loved the cute Christmas wishes with my order xx”

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“This jacket just performs so well in all conditions. It keeps you warm in harsh wind and can remain on whilst hiking, when the rest of the group needs to take off layers. It is just so versatile and I love it!”

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“Great product. But more happy with the service from Toms Outdoors. Had my order shipped ASAP so i could get it in time for the weekend.”

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“Love these jackets! As always, Patagonia doesn't disappoint. Fantastic service from Tom's Outdoors, with very quick responses to my emails and also very quick postage (quick postage is sometimes a luxury in Perth). Would definitely use them again”

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“Fantastic service prices and really fast delivery of quality products well done :+1:”

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“I was impressed by the Patagonia quandary shorts. Very comfortable. I was even more impressed by your store - it’s speed in delivery and the personalised service. I will buy from you again and would encourage others to do so too because you are an excellent local small business.”

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“Awesome box with great dimensions to store heaps of goodies. More importunely love the customer service, a Tumut river fishing trip might be in order just to come check out Tom's Outdoors again!”

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“Great service and super quick delivery, and the online store ihas a great clean look and is easy to navigate.”

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“Great service, got my shirts and shorts within a couple of days !”

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“Good products for the outdoorsmen as well as a great range of knowledge to share it’s always a pleasure buying and learning from you guys!”

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“I purchased the Patagonia pack-vest on line and it arrived within 2 days. Great service and a great product. Thanks Toms Outdoors, you did it again!”

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“Friendly, helpful and prompt are the words I use to describe the service at toms outdoors. I have always had a good experience dealing with the staff here and I am happy to support a business that gives me a result I am happy with. What more can be said? Quality gear, friendly and helpful people to deal with and a good understanding of what they are selling. Perfect score from me”

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“love this stuff, love the speed of delivery and service. Sorry to make this pun, but I'm hooked Tom!”

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“very helpful staff with great advice and service excellent work toms team”

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“I have had two recent online purchases from Tom’s - great speed and friendly service. I’ll for sure use them again and would recommend them to others. David”

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tomsoutdoors.com.au is rated 5.0 based on 1,172 reviews