Login
Start Free Trial Are you a business? Click Here

tomsoutdoors.com.au Reviews

5.0 Rating 1,227 Reviews
100 %
of reviewers recommend tomsoutdoors.com.au
5.0
Based on 1,227 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Read tomsoutdoors.com.au Reviews
tomsoutdoors.com.au 5 star review on 23rd February 2025
Natasha
tomsoutdoors.com.au 5 star review on 20th September 2024
Sheree
tomsoutdoors.com.au 5 star review on 1st July 2024
Shaun
tomsoutdoors.com.au 5 star review on 12th June 2024
Russell
tomsoutdoors.com.au 5 star review on 23rd May 2024
Eddie
tomsoutdoors.com.au 5 star review on 13th May 2024
Alex
tomsoutdoors.com.au 5 star review on 11th May 2024
Tom
54
Anonymous
Anonymous  // 01/01/2019
I ordered a sleeping bag, it arrived the next day in perfect condition. I have also called and spoken with the staff regarding sleeping bags and some hiking boots, the help I received was un believable, really really helpful. I will be using this store for all my outdoor gear. Great shop and service
Helpful Report
Fast and efficient.
Helpful Report
Tom's Outdoors stocks a good range of quality goods, provides excellent service both in store & via internet AND no charge for tracked express post plus prompt communication. What more could you want?
Helpful Report
I came by this business via a medical associate and I suspect a random marketing email occurring about the same time. I was getting snowed /sleeted on or just deep frozen on as I walked 500 meters from my unit to the hospital every night when on call at least twice over. I was lucky to select exactly what I needed and had it mailed to the hospitals as Im9ved from one to the other. The quality,delivery,pricing is all excellent and I have had experience with scammers too which these owner operators all relating to a Tom somehow are definitely not. Good businesses like these need to be encouraged and supported. Hell,I might even go to Tumut to check them out one day but who knows.
Helpful Report
As always, the team at Tom’s offered a great price and quality service. The handwritten note from Kane was also a nice touch. The products are high quality and will be put to good use.
Helpful Report
Prompt and good deal.
Helpful Report
Fast, friendly service and a good quality product means I will be buying from Tom's Outdoors again.
Helpful Report
I have just bought a sleeping bag and camp mattress from Tom’s. They came up in my research as being well priced and had lots of good info re products on their website. Their range is generally stocked with good quality products only. Delivery was easy and quick and I like the hand written note with the purchase. Nice touch. Will be buying from them again.
Helpful Report
Excellent fire pit, great price fast service and delivery.
Helpful Report
Great product range, good sale promotion, friendly staff and fast shipping! Highly recommended!
Helpful Report
Always had great service from Toms. Helpful staff if I've had a question and super fast delivery of quality products.
Helpful Report
The item ordered arrived within a few days and communication on the order was excellent
Helpful Report
Great service and great gear
Helpful Report
Absolutely perfect transaction from start to finish. A big thank you.
Helpful Report
These guys are good. You're staring out the window on a Hobart winters day, you place an order for some trout flies (fulling mill - great quality) and they arrive before the raindrops have dried on the window! Great service.
Helpful Report
Back pack exactly as described, excellent communication and extra fast shipping love it!
Helpful Report
Awesome customer service! Needed an item sent urgently for a trip away, gave Chris a call and it was sent within the hour and it arrived in 2 days, thankyou.
Helpful Report
The people at Tom's Outdoors where exceptionally good and so was the product that I bought. Thank you Tom's Outdoors
Helpful Report
Received this super fast
Helpful Report
Recently purchased two sets of snow shoes from Tom's Outdoors. I received incredible service - they took a lot of time with me on the phone and provided great, sensible advice about the right snow shoes for our needs. On top of that, delivery was free and speedy - they were ordered and delivered within a few days, just in time for our weekend at the snow. Will definitely be shopping at Tom's again in the future.
Helpful Report
tomsoutdoors.com.au is rated 5.0 based on 1,227 reviews