tomsoutdoors.com.au Reviews

Name: tomsoutdoors.com.au
Address: 18 Martin Pl, Tumut, New South Wales
Rating: 4.97

5.0 Rating 1,172 Reviews

100 %

of reviewers recommend tomsoutdoors.com.au

5.0

Based on 1,172 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

tomsoutdoors.com.au 5 star review on 23rd February 2025

Anonymous

Anonymous // 01/01/2019

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English

“Friendly and efficient. No concerns.”

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“I have never come across a company and a group of people so focused on their customer. I cannot express how thankful I am to be looked after in such a way. I have purchased from Toms now a few times and these guys will now be my go to store and have and will always refer friends and family to this store! Delivery of goods is lightning fast and is a store that prices themselves in quality equipment!”

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“Been using my cheaper hatchet for almost a year now and struggle to achieve anything more than chopping kindling. Decided to drop some coin on a small Swedish hatchet from Tom’s outdoors. Item arrived within days, sharp and ready to use. Thanks a heap team, a pleasure doing business with you. Already contemplating buying the slightly larger axe for heavier work. Thanks again.”

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“I have bought online many fly fishing products from Toms Outdoors. I must say they have been fantastic with their prompt and reliable service. I'll continue to buy online with confidence from them. Leon”

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“great selection of clothes in store and fast delivery.”

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“Customer service was helpful answering my product questions, delivery was fast, and the handwritten thank you note was the icing on the cake. My first purchase from these guys, but certainly won't be my last.”

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“The first time I entered Tom's Outdoors I was amazed. It's big with a high range of quality stock. Speaking for the fly fishing enthusiast I recommend the store because you will find everything you need for your sport but there is also plenty for enthusiasts of other outdoor activities. Drop in and be prepared to open your eyes with wonder”

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“The best deal I could find and next day delivery.Why buy from overseas?”

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“bought the patagonia hybrid fly vest and a selection of flies for my son for xmas. i know NOTHING about fly fishing but the staff were brilliant in their help and the items arrived really quickly and are great quality. will buy again from these guys. thanks heaps”

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“Fantastic quality top at an excellent price - fast shipping & good customer service. Looking forward to wearing my new gear on new adventures! Two thumbs up!”

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“I clicked some buttons on a screen and a few days later a t-shirt arrived at my door. I don't know what this black magic sorcery is but would use again. 5 stars.”

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“Great business emails answered quickly and honestly - what I asked for I got and super fast post service - great place to do business”

tomsoutdoors.com.au 5 star review on 14th December 2018

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“Purchased some ‘Snow Peak’ gear online - quality products, good prices and prompt delivery.”

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“Hi there, thank you so much for the fulling mill flies they’re the best and you have the best prices in Australia. The delivery was also very quick , cheers Andre”

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“The most practical bag I’ve had, super comfy, plenty of room. Makes re-tying flies painless. Awesome product and awesome customer service.”

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“Quality gear. Chris's advice and knowledge of product much appreciated. Love their work.”

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“I recently purchased a Hultafors hunting axe from Tom’s outdoors and couldn’t be happier with the product or service. Chris provided great advice on the range of axes and my husband absolutely loved his gift. It arrived in darwin within 4 days of purchase thanks to the same day dispatch. Thanks again for some great service”

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“Product was exactly as ordered and despite being Christmas the product was delivered promptly with a personalized handwritten note. Impressive supplier all round. Highly recommended.”

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“Awesome products and great service. Highly recommend”

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“Chris was excellent in helping me with what I wanted and got the product out the door immediately.”

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tomsoutdoors.com.au is rated 5.0 based on 1,172 reviews