tomsoutdoors.com.au Reviews

Name: tomsoutdoors.com.au
Address: 18 Martin Pl, Tumut, New South Wales
Rating: 4.97

5.0 Rating 1,172 Reviews

100 %

of reviewers recommend tomsoutdoors.com.au

5.0

Based on 1,172 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

tomsoutdoors.com.au 5 star review on 23rd February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Thanks guys - love the service - my 2 orders arrived quickly also love the exped synmats !”

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“Great product from Patagonia. Only been out once so far but the quality of the boots is high and they provide excellent traction. 10/10 service from Toms once again. Thanks alot”

tomsoutdoors.com.au 5 star review on 21st March 2019

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“Tom's Outdoors have a very user friendly website with a comprehensive range of high quality products. The product descriptions give you all the information you need to make an informed purchasing decision. For those requiring more in depth information the friendly, knowledgeable and experienced staff happily help. The products available at Tom's Outdoors are only high end gear in a range to suit different budgets. I highly recommend Tom's Outdoors for your Outdoor equipment and good outdoors advice. Luke Patton”

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“Greater service”

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“I have purchased a number of items from Tom’s, and have found them unfailingly friendly, and they sell only quality and reliable branded outdoor products, so I trust them. Their pricing is competitive, and express posted for convenience. Keep up the good work guys!”

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“Great friendly service. Great to listen to Chris and his expert knowledge on fishing in the area.”

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“Prompt filling of the order and fast dispatch. Excellent service.”

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“Thank you for your excellent and friendly help over the phone on our recent purchase.”

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“I have been dealing with Tom’s for a couple of years now and have rarely received better service from an outdoors specialist. Most of my purchases have traditionally been based on personal visits when passing through Tumut. In the most recent case, however, it was a mail order transaction as I live in Brisbane and wouldn’t be back in the region until later this year. I found the item that I was looking for on the website - ordered it - and a couple of days later it was in my hand. Postage was prompt and hassle free and the tracking service was excellent. Can’t sieak highly enough of the business and the operators. Cheers.”

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“Thanks to Tom’s for handling my order with aplomb and getting the goods to me so swiftly! Highly recommended.”

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“Very fast shipping and good services. Will definitely buy again when the karurendo axe is back in stock :)”

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“Excellent customer service. I got everything what I was looking for. Great value for Tumut! Thank you”

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“I will once I have tried the mattress but the service was great so far”

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“The guys at Tom’ s are great to deal with. Any questions are answered by email quickly and dealing with them over the phone is just a pleasure. They’ll answer your questions with patience and give you great advice without doing the hard sell. They seem like a crew that worry about customer satisfaction and selling you good quality products. I love dealing with Tom’s and would highly recommend them for any future purchases. A big thumb’s up from me. Justin”

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“Great price, Snow Peak Quality, fast shipping, excellent communication. Thank you.”

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“Prompt delivery for an echo ion reel I ordered. Despatched same day. Delivered the next.”

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“I wish that there were more business out there the same as toms outdoors, my five star review is a good indercation of what you can expect when making a purchase, thank you toms outdoors.”

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“I have just made my first online order from Tom’s Outdoors. I was after a pair of Fjallraven trousers, and found exactly what I was looking for, in the size I wanted, on their website. Ordering was simple, payment was by Afterpay, and goods arrived within a couple of days. Faultless service, in my view.”

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“Absolutely fabulous !! Super fast service and express mail was increadible . My new go to outdoor supplier .”

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“Out of all the great things I could say about the guys at Toms Outdoors, there are two things that stick out the most. First one would be their high level of customer care and getting to know their customers. The quality of products is top notch, Chris goes to extreme ends to make sure that the products are of the best quality. And even though I live interstate it’s just like dealing with a local shop. Thanks guys for all the hard work you put and just make sure you never close the doors.”

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tomsoutdoors.com.au is rated 5.0 based on 1,172 reviews