tomsoutdoors.com.au Reviews

Name: tomsoutdoors.com.au
Address: 18 Martin Pl, Tumut, New South Wales
Rating: 4.97

5.0 Rating 1,172 Reviews

100 %

of reviewers recommend tomsoutdoors.com.au

5.0

Based on 1,172 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

tomsoutdoors.com.au 5 star review on 23rd February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“This is the second purchase that I have made via Tom’s website and it all worked terrifically well both times. Easy to review the catalogue, flag the order and then pay for it. Delivery was prompt and the parcel was well packed and arrived undamaged. What could be better? Cheers,”

Helpful Report

“The best service from any outdoor shop I’ve ever dealt with! Excellent customer service and follow up. I highly recommend the team at Tom’s.”

Helpful Report

“Very happy with the product and recieved it incredibly quickly. Will definitely shop with Toms Outdoors again!”

Helpful Report

“Super fast service and excellent place to buy your Fjallraven gear!”

Helpful Report

“I purchased a Snowpeak hip flask from Tom's. But Auspost lost the signature required parcel. Chris from Tom's helped me discuss a solution with Auspost and quickly sent me a second flask without any charges. Best customer service ever. Jack”

Helpful Report

“Helpful, genuine people that believe in the products they sell”

Helpful Report

“I have made online purchases from Toms Outdoors but this was my first visit too the shop. Staff very friendly , knowledgeable and able to answer all my questions. I highly recommend calling in if in Tumut.”

Helpful Report

“Prompt service, goods as described.:blush:”

Helpful Report

“Toms Outdoors is a shop offering high quality merchandise for the outdoos enthusiast. From quality Fly fishing to clothing canoes and camping essentials they provide warm and knowledgeable advice.”

Helpful Report

“Great service!”

Helpful Report

“This is the second icebreaker shirt I have bought for my explorer son and they a. Look good. b.Wear well c.Fit well and d. Wash well.Whilst being a casual shirt they actually look smart.Proven to be favourites with my son!”

Helpful Report

“i purchased a fly box online, awesome product, good value for money with excellent service - i'll be back”

Helpful Report

“Parcel arrived within a day.”

Helpful Report

“Very happy wife love the base layer for how motorbike trip”

tomsoutdoors.com.au 5 star review on 20th June 2019

Helpful Report

“Great service, will come back again. Thanks”

Helpful Report

“A great selection of high quality brands, knowledgeable staff and super fast delivery. Either order on line or visit Tom's in terrific Tumut. You won't be disappointed!”

Helpful Report

“Great product with a quick delivery.”

Helpful Report

“I'm very happy with my icebreaker t-shirts and their quick delivery from Tom's. To my surprise, they arrived in my country location less than a week after the order. I have ordered from Tom's Outdoors before and will continue to do so in the future.”

Helpful Report

“Lovely product, fantastic service! Couldn't be happier. Thank you! Phil”

Helpful Report

“Fast delivery is a big factor for me, and you really did well in this aspect.”

Helpful Report

tomsoutdoors.com.au is rated 5.0 based on 1,172 reviews