tomsoutdoors.com.au Reviews

Name: tomsoutdoors.com.au
Address: 18 Martin Pl, Tumut, New South Wales
Rating: 4.97

5.0 Rating 1,199 Reviews

100 %

of reviewers recommend tomsoutdoors.com.au

5.0

Based on 1,199 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

tomsoutdoors.com.au 5 star review on 23rd February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very happy wife love the base layer for how motorbike trip”

tomsoutdoors.com.au 5 star review on 20th June 2019

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“Great service, will come back again. Thanks”

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“A great selection of high quality brands, knowledgeable staff and super fast delivery. Either order on line or visit Tom's in terrific Tumut. You won't be disappointed!”

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“Great product with a quick delivery.”

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“I'm very happy with my icebreaker t-shirts and their quick delivery from Tom's. To my surprise, they arrived in my country location less than a week after the order. I have ordered from Tom's Outdoors before and will continue to do so in the future.”

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“Lovely product, fantastic service! Couldn't be happier. Thank you! Phil”

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“Fast delivery is a big factor for me, and you really did well in this aspect.”

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“Super happy with my purchases from Tom's Outdoors! Excellent range of quality outdoor products to suit the novice such as myself, or more experienced hiker / camper / outdoors person. Also fast shipping & overall great customer experience!”

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“Chris and the team are fantastic to deal with. I always have loads of questions... the advice always helps with my purchases. Returning an item that doesn't fit or similar is a breeze too. Highly recommended!”

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“Excellent service everytime. Quick to send out and great communication. Great to know you're buying from a bunch of people who actually put the products to use too!”

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“Always good service. Happy to take a call and give some solid advice, and if the size is wrong the pre-paid return service is faultless. 5 stars.”

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“Thanks for the amazing prompt service and delivery! My snowshoes were posted the day after ordering and only took 4 days to get to me which was wonderful. The order process was simple and staff responded to my order query promptly.”

tomsoutdoors.com.au 5 star review on 5th August 2019

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“Apart from lots of tempting gear and good prices, the service from Gemma, Chris and Kane is personal and outstanding. Always a pleasure to shop there. And their website works!”

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“I live in Brisbane but have a friend who lives just out of Tumut and visit a couple of times each year. A "must stop" is always Tom's Outdoors. They have a great range of camping, backpacking, paddling, fly fishing and outdoor apparel - no junk, just the best gear. And the folks who work in the store are all passionate users - real outdoors people who use the gear and know what works. And helpful and friendly every time.”

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“Buying from Tom's is how online shopping should be. Nice and easy to navigate website. Great gear and good prices. Easy check out and super fast delivery.”

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“Purchased a Patagonia Fjord Flannel online, delivered very timely and an ease to deal with. Thanks Team Tomsoutdoors.com.au”

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“I have been purchasing through Toms for a few years now, the products and service have always been great. Thoroughly recomend them...”

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“love the service and the products.”

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“Professional service & experienced knowledge of their high quality gear”

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“I ordered an item online and had the parcel within two days. Very prompt and much appreciated.”

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tomsoutdoors.com.au is rated 5.0 based on 1,199 reviews