tomsoutdoors.com.au Reviews

Name: tomsoutdoors.com.au
Address: 18 Martin Pl, Tumut, New South Wales
Rating: 4.97

5.0 Rating 1,172 Reviews

100 %

of reviewers recommend tomsoutdoors.com.au

5.0

Based on 1,172 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

tomsoutdoors.com.au 5 star review on 23rd February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The air mattress arrived very quickly and was excellent when my wife and I used it on a recent thinking trip. I would definitely order from here again”

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“Hi I used Toms outdoors couple times , I have found Kaine and Chris help and advice outstanding , I’ve spoken two them both on phone many a time , calling from Perth Wa. Picking there Brains on gear. They have been very helpful I also received my pack in quick time. I had send one item back as was wrong size. They where very friendly and help full about return it. And help me get what I needed. , I will continue to use them in future , and recommend family and mates to use them . As there service and friendly ness is outstanding. Hard to find in today’s world. Cheers Ian Kiwi Perth Wa”

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“I’m very happy with the products I ordered as well as the customer service I received. Chris was very responsive to inquiries and I returned a pair of pants for exchange due to fitting issue without any trouble at all. Thank you :blush:”

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“The products I ordered from Tom's outdoors were excellent quality and exactly as described, arriving within a couple of days of ordering. The staff have also been very helpful with answering various questions I've had about their products and stock”

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“I had a great experience shopping from Tom's Outdoors, and the staff were very helpful with my questions”

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“This hat is fantastic. I wore it for a week of sunny spring cross country skiing - it kept off the sun and stayed on skiing down the hills”

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“Very pleasant to deal with, everything was easy.”

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“Ordered walking poles from Tom’s and couldn’t be happier. They were cheaper than anywhere else, exactly as described and arrived in a few days. I am using my poles in Bhutan at the moment.”

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“Great service!”

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“I can’t fault Tom’s Outdoors. The service was outstanding, with a thoughtful folllow up email, the items were delivered exceptionally quickly, well packaged and protected...all at reasonable prices and a great range. I will be using them again. Glenn”

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“Title says it all”

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“Very impressed with the quick turnaround time of my order. Loved the friendly card that was attached to my package. Will definitely be ordering from here again!”

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“Fantastic service and fast delivery from the team at Tom's Outdoors. These waders are well made, comfortable & were highly recommended to me by other anglers.”

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“Can't ask for better service than Tom's outdoors. Quick postage and great products”

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“Best price and fast delivery”

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“Great job guys!”

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“Bought a Patagonia jacket for a crazy low price. Arrived super fast. The option of free return convinced me to buy.”

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“Order had no problems and I was pleased with how quick the shipping from Australia was”

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“Being new to fly fishing & not having any Fly Fishing shop nearby, I have been purchasing from Tom’s Outdoors. The items I order usuall arrive within a couple of days, pricing is same or better than Melbourne shops. Clive”

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“I have bought some stuff online and in the shop. Very personable, fast and efficient. Great shop to buy from. Well worth supporting the independent retailer!”

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tomsoutdoors.com.au is rated 5.0 based on 1,172 reviews