tomsoutdoors.com.au Reviews

Name: tomsoutdoors.com.au
Address: 18 Martin Pl, Tumut, New South Wales
Rating: 4.97

5.0 Rating 1,257 Reviews

100 %

of reviewers recommend tomsoutdoors.com.au

5.0

Based on 1,257 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

tomsoutdoors.com.au 5 star review on 23rd February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been searching for good value and high quality products and Tom's Outdoors seems to always top the list.”

Helpful Report

“Great store with some of the best prices in Australia. I dropped into the store a few weeks back and Kane was super friendly and helpful. I initially baulked at the prices, but turns out Tom's stocks quality gear that's worth spending a little extra on. For what I ended up getting (sleeping bag, mat and fly rod), these were by far the best prices I could find online. Express shipped for free, arrived in Jindabyne in 2 days, and even had a handwritten note included (Thanks again Kane!).”

Helpful Report

“I just bought an Osprey pack from here on Monday afternoon and got a text from the post office saying it was there about 24 hours later. Living in Canberra, nothing ever reaches me in under two days so that was awesome, and the product was well packed and exactly what I was expecting. Very happy with my shopping experience, and I hope to buy more from them in the future.”

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“Tom's Outdoors are probably the best online shop I've dealt with. The service is awesome and super fast. A big thanks to the crew.”

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“Second purchase online, great online store with good selection of equipment and brands. Excellent service with prompt shipping and delivery. Highly recommend and look forward to visiting the shop in person one day!”

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“As a newbie to fly fishing Mickey was great with the advice and gear choice for me to kit out. Got all the gear I still needed that will last a long time. The impromptu lesson in the driveway also much appreciated. Can't wait to get out and wet a line or 5.”

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“The service was fantastic. The international shipping was reliable and fast.”

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“Contacted Toms on recommendation from AussieFlyFisher on Instagram and the service was second to none, some of the best I've had. Answered my millions of newbie questions and the final product was awesome! Will be getting as much of my fly fishing needs as I can from here”

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“always great help and prices”

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“Excellent customer service and product. Exactly as described. Even went so far as to provide a best wishes message. Will be back”

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“I was in between sizes for a couple of items I ordered so needed to exchange for a better fit Everyone I spoke with was helpful and obliging. Service was prompt and fast.”

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“Great service - thanks”

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“Very efficient and friendly communication and advice, great product and super fast delivery. Many thanks!”

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“Chris was great in giving advice over the phone and helping me choose the right shorts. I needed a return as the shorts I had picked did not suit my needs. Again Chris bent over backwards to assist and the returns process could not have been easier or quicker. I will only be using Toms Outdoors in the future. Thanks team :thumbsup::type_1_2:”

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“Chris was patient and extremely helpful in answering all my questions. I highly recommend these guys. Thanks!”

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“Very fast postage, really good gear, great place to shop for people looking to buy outdoor gear. Will continue to keep buying from this store.”

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“Purchased an icebreaker jumper through Toms Outdoors website, extremely fast service and delivery. Jumper is also a winner.”

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“Order was processed within 24 hours and received within a few days. Great communication- would definitely recommend! Thanks!”

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“Couldn't be happier. My snow peak cookset was in the mail same day as purchase. They even followed up with an email a couple days later to make sure everything was all good, and it was!”

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“ICEBREAKER MEN'S HIKE+ MEDIUM CUSHION CREW MERINO WOOL SOCK -”

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tomsoutdoors.com.au is rated 5.0 based on 1,257 reviews