tomsoutdoors.com.au Reviews

Name: tomsoutdoors.com.au
Address: 18 Martin Pl, Tumut, New South Wales
Rating: 4.97

5.0 Rating 1,139 Reviews

100 %

of reviewers recommend tomsoutdoors.com.au

5.0

Based on 1,139 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

tomsoutdoors.com.au 5 star review on 23rd February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Buying from Tom's is how online shopping should be. Nice and easy to navigate website. Great gear and good prices. Easy check out and super fast delivery.”

Helpful Report

“I live in Brisbane but have a friend who lives just out of Tumut and visit a couple of times each year. A "must stop" is always Tom's Outdoors. They have a great range of camping, backpacking, paddling, fly fishing and outdoor apparel - no junk, just the best gear. And the folks who work in the store are all passionate users - real outdoors people who use the gear and know what works. And helpful and friendly every time.”

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“Apart from lots of tempting gear and good prices, the service from Gemma, Chris and Kane is personal and outstanding. Always a pleasure to shop there. And their website works!”

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“Thanks for the amazing prompt service and delivery! My snowshoes were posted the day after ordering and only took 4 days to get to me which was wonderful. The order process was simple and staff responded to my order query promptly.”

tomsoutdoors.com.au 5 star review on 5th August 2019

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“Always good service. Happy to take a call and give some solid advice, and if the size is wrong the pre-paid return service is faultless. 5 stars.”

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“Excellent service everytime. Quick to send out and great communication. Great to know you're buying from a bunch of people who actually put the products to use too!”

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“Chris and the team are fantastic to deal with. I always have loads of questions... the advice always helps with my purchases. Returning an item that doesn't fit or similar is a breeze too. Highly recommended!”

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“Super happy with my purchases from Tom's Outdoors! Excellent range of quality outdoor products to suit the novice such as myself, or more experienced hiker / camper / outdoors person. Also fast shipping & overall great customer experience!”

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“Fast delivery is a big factor for me, and you really did well in this aspect.”

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“Lovely product, fantastic service! Couldn't be happier. Thank you! Phil”

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“I'm very happy with my icebreaker t-shirts and their quick delivery from Tom's. To my surprise, they arrived in my country location less than a week after the order. I have ordered from Tom's Outdoors before and will continue to do so in the future.”

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“Great product with a quick delivery.”

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“A great selection of high quality brands, knowledgeable staff and super fast delivery. Either order on line or visit Tom's in terrific Tumut. You won't be disappointed!”

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“Great service, will come back again. Thanks”

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“Very happy wife love the base layer for how motorbike trip”

tomsoutdoors.com.au 5 star review on 20th June 2019

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“Parcel arrived within a day.”

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“i purchased a fly box online, awesome product, good value for money with excellent service - i'll be back”

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“This is the second icebreaker shirt I have bought for my explorer son and they a. Look good. b.Wear well c.Fit well and d. Wash well.Whilst being a casual shirt they actually look smart.Proven to be favourites with my son!”

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“Great service!”

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“Toms Outdoors is a shop offering high quality merchandise for the outdoos enthusiast. From quality Fly fishing to clothing canoes and camping essentials they provide warm and knowledgeable advice.”

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tomsoutdoors.com.au is rated 5.0 based on 1,139 reviews