tomsoutdoors.com.au Reviews

Name: tomsoutdoors.com.au
Address: 18 Martin Pl, Tumut, New South Wales
Rating: 4.97

5.0 Rating 1,172 Reviews

100 %

of reviewers recommend tomsoutdoors.com.au

5.0

Based on 1,172 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

tomsoutdoors.com.au 5 star review on 23rd February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Original order arrived super quick. I had ordered the wrong size, and having it exchanged was made so easy. Can’t recommend this place highly enough”

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“I was looking for a couple of Nikwax products, but was having trouble finding them all in one place. So discovering a store in a country town which has a very impressive stock list was a delightful surprise. Delivered at lightening speed. I will be keeping this store in mind for future needs.”

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“Tom’s outdoors provides prompt, reliable and personal service every time.”

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“Bought a winter sea to summit sleeping bag from Toms and it was promptly delivered. It was a good 10% cheaper than anywhere else I could find the same product.”

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“Awesome cup! Keeps stuff warm for a long time.”

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“I've only purchased a couple of items from the store so far and I cant fault the service and prompt delivery”

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“Fast shipping and a pleasure to deal with - great company! The jacket is amazing and held up well to a week of small mammal field work in Eastern Victoria in winter!”

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“Nice shot cup with well packaged fast shipping! Very good company and service.”

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“I was blown away by the outstanding service I received from Chis and the team. Super efficient, nothing was a hassle and they went beyond the extra mile. Would and will shop here again.”

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“The service was great had to return the first set just did not fit like I would like spoke to Chris at Tom’s after some chat worked out I should try 11.1/2 they seem to fit nice the big test in a week is a 5day buff hunt all on foot big days walking”

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“Continually impressed with friendliness and efficiency of Tom's. My Snowpeak Mugs are the best keep cups/water-jug/coffee cup/ everything cups.”

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“Chris and his team helped me to purchase hgih quality snowshoes after weeks of to-and-fro emails. His store is very inviting and his team were very friendly. He provided high quality outdoor items and I'm looking forward to my next purchase.”

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“Ordering online was so easy & my product came super fast. Even had a personalised note which I found to be a very nice touch.”

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“Very impressed with the price, free postage and fast delivery. The shirt is very warm and comfortable. I will buy more but would like to see more variety in colours.”

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“We have ordered a couple of things in the past few months from this great family run business. Reasonable prices and efficient delivery, please consider Tom’s.”

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“Always great service!”

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“I don’t give 100% scores for anything because it’s American style glad handing bs. You guys r the 1st to get 100% no more feedback requests please this is the 3rd..”

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“I'm very happy with the sleeping bags I've purchased from Toms Outdoors. Honestly, the service was unbelievable - ordered at night, arrived the next day! These guys must work in their sleep.”

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“My purchase from Tom’s Outdoors was exactly as ordered. Very Happy with it and impressed with how fast it arrived. Thank you very much.”

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“Great place to shop online. Package was delivered in a timely manner and the staff were great in their response when contacted about stock level.”

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tomsoutdoors.com.au is rated 5.0 based on 1,172 reviews