tomsoutdoors.com.au Reviews

Name: tomsoutdoors.com.au
Address: 18 Martin Pl, Tumut, New South Wales
Rating: 4.97

5.0 Rating 1,189 Reviews

100 %

of reviewers recommend tomsoutdoors.com.au

5.0

Based on 1,189 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

tomsoutdoors.com.au 5 star review on 23rd February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The service was fantastic. The international shipping was reliable and fast.”

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“Contacted Toms on recommendation from AussieFlyFisher on Instagram and the service was second to none, some of the best I've had. Answered my millions of newbie questions and the final product was awesome! Will be getting as much of my fly fishing needs as I can from here”

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“always great help and prices”

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“Excellent customer service and product. Exactly as described. Even went so far as to provide a best wishes message. Will be back”

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“I was in between sizes for a couple of items I ordered so needed to exchange for a better fit Everyone I spoke with was helpful and obliging. Service was prompt and fast.”

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“Great service - thanks”

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“Very efficient and friendly communication and advice, great product and super fast delivery. Many thanks!”

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“Chris was great in giving advice over the phone and helping me choose the right shorts. I needed a return as the shorts I had picked did not suit my needs. Again Chris bent over backwards to assist and the returns process could not have been easier or quicker. I will only be using Toms Outdoors in the future. Thanks team :thumbsup::type_1_2:”

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“Chris was patient and extremely helpful in answering all my questions. I highly recommend these guys. Thanks!”

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“Very fast postage, really good gear, great place to shop for people looking to buy outdoor gear. Will continue to keep buying from this store.”

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“Purchased an icebreaker jumper through Toms Outdoors website, extremely fast service and delivery. Jumper is also a winner.”

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“Order was processed within 24 hours and received within a few days. Great communication- would definitely recommend! Thanks!”

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“Couldn't be happier. My snow peak cookset was in the mail same day as purchase. They even followed up with an email a couple days later to make sure everything was all good, and it was!”

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“ICEBREAKER MEN'S HIKE+ MEDIUM CUSHION CREW MERINO WOOL SOCK -”

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“Have purchased consistently from Tom’s over the past 12 months. Predominantly fishing gear but also clothing (Patagonia Torrentshell and some t shirts). Impressed by your fast postage and service. Always competitive on price and happy to help out when I popped into the shop before fishing the Tumut River for the first time. Thanks team.”

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“Toms outdoors have a great selection of camping and fishing gear at a great price. Ordered fly fishing and camping gear and Jt arrived the next day. Thanks toms!”

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“Everything worked, everything was easy, highly recommend!”

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“Shopping with Tom's Outdoors is literally one of the best retail experiences I've ever had. They're so happy and willing to help with any questions, the prices and specials are spot on, and the delivery is super quick. You just can't go wrong”

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“Great”

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“It's a small gesture but receiving a personalised email welcoming you as a first time buyer is a nice touch...thanks Chris!! Delivery was fast and prompt. "I'll be back!" :-)”

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tomsoutdoors.com.au is rated 5.0 based on 1,189 reviews