tomsoutdoors.com.au Reviews

Name: tomsoutdoors.com.au
Address: 18 Martin Pl, Tumut, New South Wales
Rating: 4.97

5.0 Rating 1,181 Reviews

100 %

of reviewers recommend tomsoutdoors.com.au

5.0

Based on 1,181 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

tomsoutdoors.com.au 5 star review on 23rd February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The Tom's team are always available and helpful. Smith glasses with copper lenses were great.”

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Beautiful fish, love to see it Russell! We appreciate your support :)

“Friendly helpful staff, good selection of gear - some of which can't be sourced elsewhere, also did a phone order which was a pleasant fuss free experience - quick free delivery! What's not too like - highly recommended.”

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Thank you for taking the time to leave a review with kind words Graham! We appreciate your support :)

“I find the prices are better than other stores”

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Thank you for leaving a review John!

“Great service, quick delivery as always”

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Cheers Monty! :)

“Outstanding service!!!”

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Thanks Jeff!

“Excellent products and service.”

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Cheers Chris!

“I have shopped with Tom's Outdoors online for a few years. Great service & advice if you need it”

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Thank you for leaving a review Sven! We appreciate your kind words :)

“These guys know their gear. They always make an honest recommendation based on what level of product I'm after and how I need it to perform.”

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Thank you for your kind words Jordan! We appreciate your support :)

“I love this chair!! Tom's service exceptional as always”

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Cheers Jim!

“The best backpack ever have, really good quality, value to its price”

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So great to hear! Thank you for leaving a review :)

“Fantastic product and great service.”

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Cheers!

“Excellent customer service.”

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Thanks David!

“As a repeat Fly Fishing customer i was now looking for some advice on camping gear, Chris was patient and thorough in explaining the pro's & cons of the different pieces we had wanted. We walked away very happy owners of some quality Snow Peak items, and are looking forward to our next trip. Thanks again for for all your help.”

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Thank you for your kind words Scott! Thank you for your support :)

“I have purchased a number of products from Tom's Outdoors and have found that they have a great range of brands and products at good prices, the purchasing process is easy, the products are well packaged and delivered very quickly. When I have received each order the personalised note of whom it was packed by from Tom's Outdooes is a nice touch. The Rewards program is also very good and it is easy to accummulate and redeem points. Tom's Outdoors is easily one of the best online outdoor clothing and equipment suppliers around. Highly recommended.”

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Thank you for your kind words Rod! We are so grateful to hear that you appreciate what we do and we appreciate your support!

“Items as described, and shipping was prompt. I'm a returning customer, and I am sure I'll be back again!”

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Thank you for taking the time to leave a review Pamela! We appreciate your support :)

“Great service and fast delivery. Tom's are helping me to develop a Snow Peak additiction.”

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Thank you for taking the time to leave a review!

“I drove down from Sydney to check out a pack raft for an upcoming trip. It was well worth the drive. The staff were fantastic. They were knowledgeable, friendly, approachable and willing to help me in any way I needed. They even pulled down the display raft off the wall to let me get acquainted with it. Recommend this shop 1000%.”

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Thank you so much for your visit Alex! Glad we could help get you out there, and we hope your trip was incredible! Thank you for leaving a review, we appreciate your support :)

“Needed a new pair of wading boots for a NZ backcountry trip. Great service and a pair of size 14 Patagonia boots at a great price delivered quick time.”

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Great news! All the best for your NZ trip!

“Helpful staff, quality products, fast shipping #yougetwhatyoupayfor”

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Thank you for your kind words Tom!

“The gear is awesome. The staff are fantastic. It’s become my go-to store for gear as you know you’re getting good quality stuff”

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Thank you for taking the time to leave some kind words Tom! We appreciate your support :)

tomsoutdoors.com.au is rated 5.0 based on 1,181 reviews