tomsoutdoors.com.au Reviews

Name: tomsoutdoors.com.au
Address: 18 Martin Pl, Tumut, New South Wales
Rating: 4.97

5.0 Rating 1,146 Reviews

100 %

of reviewers recommend tomsoutdoors.com.au

5.0

Based on 1,146 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

tomsoutdoors.com.au 5 star review on 2nd May 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A courteous phone shop front coupled with a prompt mail delivery.”

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Thanks Ross!

“Easy to order online. Product was as stated... and arrived in a fairly timely manner to say it was heading to NZ”

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Great news Richard! Thanks for leaving a review :)

“Great store really good products and customer service would highly recommend toms outdoors”

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Thank you for your kind words Graeme!

“Great store really good products and customer service would highly recommend toms outdoors”

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Thanks Graeme! We appreciate your support :)

“Excellent communication and customer service. Quality products, as advertised, at competitive prices. Most helpful and prompt response to enquiries with orders quickly dispatched. Highly recommended.”

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Thank you for your kind words Denis! :)

“It’s great to go to a store that supplies only top quality products and follows up with great service.”

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Cheers Jonathon!

“Always world class service.”

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Cheers Luke!

“Good products, exceptional service”

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Thank you! :)

“Bought a snow peak fireplace starter pack. Love the product . Thanks to Tom's outdoor description and the video about this product , I gain a clear understanding of this product before making the purchase so that to avoid disappointment. Love the smooth transaction and quick delivery too 👌”

tomsoutdoors.com.au 5 star review on 21st January 2024

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Thank you for your kind words Bernard, so glad you found the video helpful! We hope you love your fireplace as much as we do! :)

“I purchased 2x Snowpeak beach chairs and was very happy with the quality and speedy delivery. I would recommend this site and am currently looking at purchasing some other things from this website.”

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Thank you for your kind words Alicia! :)

“I purchased a Simms Chest Pack & service, as normal, was exceptional, speedy freight & product arrived in great condition. I have not used the chest pack yet but it looks good quality with lots of unexpected pockets etc. i gish in the Victorian high country mostly & this area is hard on equipment so i will provide a longer term review soon. Very Happy so far.”

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So great to hear Ashley! Thank you for leaving a review, we appreciate your support! :)

“EXCELLENT SERVICE PRODUCT ARRIVED 2 DAYS LATER. WILL CONTINUE SERVICE WITH TOM,S.”

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Cheers Peter!

“Great local business that am pleased to support”

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Thanks Matt! We appreciate your support :)

“Great product knowledge & customer service. Shipping is always super fast.”

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Thank you for your kind words Andrew! :)

“Great products, great advice, fast and efficient dispatch.”

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Cheers for 5 stars Brett!

“Made multiple purchases at toms over the years, never had any issues. Items as described, packed well and shipped promptly. Cheers guys”

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Thank you for your support Josh!

“I was looking for a particular hat for a Xmas present, and when I found it on Toms Outdoors website, I was rapt. It was in mail promptly, and delivered to me, so carefully packaged in a box. I highly recommend Toms Outdoors for great service and quality goods.”

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So great to hear Judi! Thank you for your kind words :)

“Delivery was super fast every time. I like your way to the customers. I highly recommend.”

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Cheers Seunghun! :)

“Great price, fast shipping and a lovely personalised thank you note. Couldn’t fault Tom’s Outdoors!”

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Thank you so much for your kind words Caitlin!

“I called the store to check a few things and service was great. The item I bought arrived in good time and in good condition. Best price I could find in Australia, even the manufacturer had a higher sale price.”

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Great to hear Mark! Thank you for leaving a review :)

tomsoutdoors.com.au is rated 5.0 based on 1,146 reviews