tomsoutdoors.com.au Reviews

Name: tomsoutdoors.com.au
Address: 18 Martin Pl, Tumut, New South Wales
Rating: 4.97

5.0 Rating 1,171 Reviews

100 %

of reviewers recommend tomsoutdoors.com.au

5.0

Based on 1,171 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

tomsoutdoors.com.au 5 star review on 23rd February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Spent two hours looking at all the amazing gear they have on offer! Chris was amazing and helped me with getting me all set up! Cheers guys!”

Helpful Report

Thanks for taking the time to leave a review Mathew! We appreciate your support and hope to see you in-store again soon!

“We buy all our Snow Peak gear from Tom’s Outdoors. They have the best range in Australia with great customer service and quick dispatch.”

Helpful Report

Thank you for taking the time to leave a review, Duncan! We really appreciate your support of our small business! :)

“Love my Fjallraven Jacket. It is going to come in very handy next winter. Tom's Outdoors..... great customer service.”

Helpful Report

Glad to hear Birgit! Thank you for taking the time to leave a review :)

“The guys at Tom’s had the gear we were after & also had a great sale on too. They were onto to our order quickly & had our Danner boots on their way to WA. Thanks to the guys & girls at Tom’s.”

Helpful Report

Thanks for leaving a review Steve! Your support is appreciated :)

“Great service, quick delivery. Thank you, would buy again!”

Helpful Report

Thanks for your support Jessica!

“Service is super fast and your products are of such a high standard, for example I’ve recently purchased Fjallraven pants and I love them, plus some shorts from the same manufacturer.”

Helpful Report

Glad to hear Helen! Thank you for taking the time to leave a review :)

“Love the range and high quality of gear - very happy with my purchases”

Helpful Report

Thanks Rodger! We appreciate your support :)

“Great to deal with 100% professional in every sense of the word.”

Helpful Report

Thank you for your kind words Clive! :)

“I purchased a Snowpeak 460ml titanium dual wall mug and Snowpeak titanium fork and spoon set from Toms Outdoors, for 3 day hike in the NSW high country I recently did. Both items far exceeded my expectations, wished I'd bought them years ago! Toms Outdoors was a pleasure to deal with.”

Helpful Report

Thank you for leaving a review Dane! We hope you enjoyed your hike :)

“Excellent service, great staff. Thanks. Joe”

Helpful Report

Thanks for your kind words Joseph! :)

“Awesome shop. Great range of products, super helpful and friendly staff. Worth a trip to Tumut just to go to Tom's!”

Helpful Report

Thanks for your kind words Chris, hope to see you in store again soon!

“The pouches are beautifully made and are of lovely leather. The price is so good and so affordable. I will definitely purchase again.”

Helpful Report

Thanks Sue!

“Great shirt, great service - give them your business!”

Helpful Report

Legend! Thanks James!

“Great services and quick delivery. Excellent quality products.”

Helpful Report

Thanks for leaving a review Katie! :)

“Chris and the team at Tom’s Outdoors are Outstanding! Everything you need and nothing you don’t for all outdoor pursuits. Friendly, efficient service and knowledge of the products they stock which is second to none. Great local information on whatever outdoor pursuits you are into. Love their connection and support of the local community and businesses. Brian”

Helpful Report

You've made our day Brian! Thank you for taking the time to leave us 5 stars and some lovely words, we appreciate your support! :)

“What a sensational product made by Snow Peak. This H300 is built to perfection. Thanks tomsoutdoors appreciate your advice and fast delivery too!”

tomsoutdoors.com.au 5 star review on 28th October 2022

Helpful Report

Thanks for taking the time to leave a review Roy! Love the lego coaster too! :)

“Snow peak heavy duty cookset. Typical snow peak, high quality, functional and I just had to have it. Really well thought out gear and of course Tom’s is always a pleasure to visit.”

Helpful Report

Thanks for taking the time to leave five stars and some kind words Greg! :)

“Hands down the best outdoor and fly shop in the country! Awesome in store experience and a pleasure to purchase online! The complete package.”

Helpful Report

Thank you for taking the time to leave us 5 stars and some kind words, you've made our day! :)

“Staff friendly and know their stuff. Fast delivery”

Helpful Report

Thank you for your kind words and 5 stars Ross! :)

“We drove from Canberra to buy an Exped car camping inflatable mattress. The Tom's crew were a helpful and cheerful team and the shop itself is a pleasure to be in with a good range of outdoor gear. We will happily check with them before our next significant gear purchase and look forward to a day's outing to Tumut.”

Helpful Report

Your lovely words have made our day Wayne! Thank you for coming and visiting, we hope to see you again one day soon! :)

tomsoutdoors.com.au is rated 5.0 based on 1,171 reviews