“This company send a ground shipping label I make sure everything is nice pack inside. All the to New Jersey I’m from California what you expect ups ground shipping you think this people care. Never again doing business in this state.”
Hi Justin, sorry you had less than a stellar experience with our service. Unfortunately the items we received were not as described, however this was not due to shipping damage. The reason is that a few items were actually models we do not accept. In addition there was 1 item that was opened, which unfortunately per our policy we cannot accept. These reasons were written in the inspection email sent to you the day after receiving your items. We offered to send you back all rejected items at no cost to you, however, we received no response.
“This is my first time dealing with Toner Connect. I was skeptical about the whole process at first. As I answered the questions and followed the process, it became clear to me how serious Toner Connect was about the way they conduct business. I followed the instructions and followed the package on the order summary page, and everything went very smoothly. At the top of the order page, I knew what step we were on. I became uneasy when it was time for the inspection because I felt Toner Connect could change their mind about what I said were in good condition and unopen. After all Toner Connect had the product. After the inspection, Toner Connect were true to their words and quote amount. I would recommend Toner Connect without hesitation. I will be doing business with Toner Connect again.”
“Toner Connect, LLC has been an excellent toner buyback vendor. Their purchase of excess toner cartridges meant positive returns in more ways than financial. My experience was smooth once I created an account, uploaded pictures, described the items, and shipped with prepaid labels. The whole experience was efficient, fast, error free, and their combination of unintentional individual transactions made for very easy process. Thank you for your purchase of toner.”
“First time user of Toner Connect. I was a little skeptical. But I must say, the transaction went very smoothly and EXACTLY as advertised. No surprises and a smooth transaction. I would recommend Toner Connect and will use them again myself in the future.”
“Toner Connect has been a pleasure to work with while selling some unused toners. Not only did we receive a fair price for all of our toner but they even paid for shipping. All in all it was a wonderful business experience.”
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