“Furniture was delivered on the timeline that was promised. furniture arrived it was placed in the space. the delivery men were considerate when handling the boxes. Notice that the screws were missing for the mirror. called customer service and it was mailed within days.”
“Arrived as expected. I will say I was a bit hesitant when I saw how beat up the box was but once I opened it, it was all good. The packing protected it from all the pokes it had.”
“My shipment arrived damaged and with a key part missing that must have fallen out of the damaged box. I jerry-rigged it using my old supports to make it work. I later contacted Top Drawer Furniture to let them know and not ask for anything in return. I only wanted to let them know the packing used for shipping was not strong enough for the product being shipped.
Shortly thereafter, I heard from Top Drawer Furniture and they were more responsive and accommodating than ever expected. They are truly a customer centric business. I will happily do business with them in the future. Ordering from them is not a risk like it is with so many other online companies.
Well done Top Drawer Furniture!”
Hello Michael,
Thank you for your feedback about the packaging for this item. We apologize for any inconvenience caused by this situation. Our team will reach out to you directly to resolve this to your satisfaction.
Thank you, and have a pleasant day!
Top Drawer Furniture
Customer Support
“The night stand advertised was a match to a bedroom set that was shorted me one night stand on the initial order. I was pleasantly surprised to know you actually had one in stock. Now the bedroom set is complete The nightstand was shipped as ordered.”
“I am always hesitant to deal with an online company that I have not purchased from before and tend to stick with Amazon for most things. Amazon did not carry this product so I went ahead with Top Drawer. The purchase was seamless and the shipping fast. Don't hesitate to deal with this company - you're in good hands!”
“Our Z Malouf high top queen pillow came in earlier than expected and was perfect! I was skeptical because they are sold out everywhere else but did it anyways because my husband and I can’t sleep without them. So thankful we ended up placing the order! Very satisfied!”
