“I placed an order for the same day dilvery. At very last second of the day I didn't receive the flowers and when I called them up, they kinda twisted and said we will deliver the box tomorrow because your payment flagged.”
“Is this company for real? I paid extra for a card that said I love you and I just got a printed piece of paper with the order on the other half of the piece of paper stuck to the outside of the bag. The balloon wasn't on a stick it was jammed in the bag, this delivery which I paid almost $200 for was just left outside the door without confirmation of receipt. I have no idea what the final package looked like because I never received any photo of what I purchased. This company sucks. Is this seriously how things are done up in Toronto? I will never recommend them to any of my friends, nor will I order from them again.”
“I'd been complaining ceaselessly to fix my withdrawals not going through but it fell on deaf ears. Pressured me into depositing£.100k as my first commission and overtime, it grew exponentially. However as time would go on, they'd pressure me into depositing more and £.50k was dropped. When my drawl was not going well,I started to get extra agitated and decided to get legal heΙp. oliviatrader44(@)gmail com .Was the company I reached out to and they acted swiftly and got me my money out.
WhatsApp. +1 423 248 2140”
“I wish I could give 0 stars. AWFUL service. They allow you to choose same day delivery and then don’t deliver on the same day?! Save your money and go somewhere more professional and reliable. Terrible service.”
“They are awful!! I paid 17.99 for shipping and it still hasn't been delivered, I kept getting a message that they were in transit ALL day!! Honestly, Amazon is quicker.
And of course, there is absolutely no one to speak to, very convenient!”
“TRASH CUSTOMER SERVICE!! DO NOT PURCHASE FROM HERE!! Left our buzzer code for the delivery guy, but he didn’t buzz in and we never got the $72 flowers, and guess what their options were? Either we pay another $43 for a next-day shipment, or we get a $29 refund?? Also, didn’t have a pick-up option! Should’ve made their disgusting business policy clear!!”
“Absolutely horrendous service! If I could get them negative stars I would because honestly this was the worst experience I’ve ever had with a company. I would peg myself to be a very patient person but they really tested me. They do not take accountability for flowers that have not been delivered and absolutely clueless honestly. I had to go back and forth with them over email and I had to keep repeating myself. Honestly please DO NOT BUY FROM THEM. Save your hard earned money and spend it on a company that actually cares about their customers.”
“No surprise that their reviews are so bad. Terrible service. Parents from Europe ordered berthday gift to their daughter who lives in Canada. Gift arrived 2 DAYS before requested delivery date! And with spoiled strawberries.
Strawberries spoiled, mood spoiled, birthday spoiled. And they don't want to take any action to make us a bit less angry”
“Wish I had read some of these reviews before ordering. The flowers were not delivered on time (a day late). The company's excuse was that the delivery date was a holiday. However, May 20th was an available date for delivery on their website. The flowers that were delivered were awful. Absolutely embarrassed. Customer service was worse than the $75 wilted orchids that were eventually delivered. Disgraceful.”
“Ordered flowers for Birthday one day ahead. FLOWERS WERE NOT DELIVERED!!!! Called them the next day and they don't want return money. They said they will deliver today, but it is too late. Birthday was yesterday ! NO REFUND , NO MONEY !!! DO NOT ORDER FROM THEM !!!!!!!”
“The flowers (roses and daisies) went limp after only three days. Never have I experienced this lack lustre quality in all my Mom years of receiving flowers.”
“This company is a disgrace.
No accountability for MISSED delivery date, missing items, & TERRIBLE packaging.
Items are not suitably presentable to anyone! They throw/shove items into small black bags vs cellophane wrapped with bow as promised, leave them on the doorstep and run.
Do not order from this company.
They do everything to avoid accountability for crappy service, missed delivery date and missing items.
Save yourself being embarrassed by your recipient.”
“What did not go wrong!!
Late delivery and 1/2 back for refund after many calls and emails.
I am sorry!
The tracker saying expected delivery is not always accurate!!
26 hours later flowers attempted delivery!!”
“Biggggg scam!!!!!!
I ordered for 113$!!!!!!
Didn’t get nothing!!!
Do not order!!!!
And I also paid extra for delivery at the Same day and nothing came !!!!
It’s my sister birthday and I’m so sad”
“They don't deliver on the date you specified, and the flowers are super small. Yesterday they were supposed to deliver to my 103 grandmother at the old folks home, and they ended up delivering to the wrong bed, and someone else took the flowers. After explaining to customer service, they gave me generic answers, saying that it is in their fine print to change the date or product without notice. And basically, customer service will not help you.”
“Terrible--don't order from them! Gave specific instructions to call when dropping off and not leave at the front door since it was a food item. They didn't call, left it at the front door and it was eaten by racoons!!! They would not supply a replacement or refund or even a discount.”
“This company is a scam. If I could give 0 stars I would. Flowers arrived DEAD and broken. Customer Service asked for images and had to wait several hours for them to send me an email stating that the flowers were “acceptable”. I called them back and demanded a full refund. They only agreed to refund just one third of the total cost. DO NOT ORDER FROM THESE SCUM BAGS👎”
“NO STARS!!!!This company is a scam and has stolen countless customers money. Their companies claims to honour a money back guarantee when you order if the order is not fulfilled same-day by 5pm for businesses. This is a lie and they will not give you your money back! The women on the phone is extremely passive aggressive and provides you with poor customer service every-time! Please do your self a favour and avoid the company at all cost! If you in an emergency go to a grocery store!”
