Torque King 4x4 Reviews

Name: Torque King 4x4
Address: 7727 S Leopard Ave, Billings, Montana
Rating: 4.66

4.7 Rating 5,794 Reviews

92 %

of reviewers recommend Torque King 4x4

4.7

Based on 5,794 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

406-384-0270

Email:

sales@torqueking.com

Location:

7727 S Leopard Ave,
Billings
Montana
59106

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Torque King 4x4 5 star review on 20th April 2024

256

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product I ordered was used. And in perfect condition. Fit like a glove. So what was advertised is what I really got. If I needed anything else from torque King I would not hesitate to order.”

Helpful Report

Posted 1 year ago

“Quality products. Website is a wonderful resource! Label created to actual pickup was longer than expected. From pickup to delivery was shorter. Arrival date was changed multiple times. Shipping prices seemed elevated. Packaged well.”

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Posted 1 year ago

“Parts shipped quickly. Parts where what I ordered. Thank you.”

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Posted 1 year ago

“While the products look great no real issue there,customer service was ok as well got responses back. But only issue I had was I ordered an item in stock, and it took 4 days to ship out. Ordered on a Friday and shipped out on a Tuesday not sure if that's normal for in stock items. Anyway other then that products look great and hopefully they last as expected. I had to do a return as well which was my fault just got the wrong item, so return process was as expected pay your shipping and restocking fees and got refunded in about 2 weeks. I like the details of the products online with measurements made it more easier and more confident in buying then just searching year and make.”

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Posted 1 year ago

“Had part that ford will not carry anymore. Thought shipping was a little high then I check price of anything anywhere small box at usps and found that the price had more than doubled since I worked there, so the price of almost $14.00 for shipping wasn't bad. I'm tax exempt but you don't have a place for that on your order form.”

Helpful Report

Posted 1 year ago

Please email your tax forms to sales@torqueking.com and we an get it straightened out.

Posted 1 year ago

“Shipping was outrageously expensive but the part was here fast. 4.5/5 happy with the experience”

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Posted 1 year ago

“I am pleased with their products. I was a little disappointed with the information provided through customer service.”

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Posted 1 year ago

“I'm happy I found the part it took a while to come also the part wasn't completely milled the complete right way what did work”

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Posted 1 year ago

“Staff was efficient and pleasant to work with. Shipping was fast. Only reason I did not give a Five Star is there is room for improvement in inventory software. A better system with real-time results of in stock/out of stock status reports would help staff communicate better with customers and help make ordering and shipping decisions a one step process.”

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Posted 1 year ago

“was just what I ordered.”

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Posted 1 year ago

“Everything seemed good except for the shift fork casting design was a bit off. There was an area of the lower arm that was slightly thicker than the factory dodge shift fork which caused a big problem. This caused the shift fork arm to hit and bind up hard against the idler shaft gear”

Helpful Report

Posted 1 year ago

“Parts were great quality. Getting the right parts took to long. Some of that was my inexperience but I gave the s/n to them and was still sent the wrong bearing twice. I’m thankful for getting the right one and the friendly phone conversation with them. They made it right. Just the delay was costly to my business.”

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Posted 1 year ago

“Always pleased with the quality of their products.”

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Posted 1 year ago

“For hardcore parts Torque King is the place to shop. My only issue is the tool I purchased (inner axle seal installer) came with a set of seals, which wasn’t mentioned in the catalog. I also purchased seals, which I ended up keeping because they came with hub bolts. I ended up modifying the tool as well.”

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Posted 1 year ago

“Item was as they stated priced well and shipped fast Thanks”

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Posted 1 year ago

“Good part, only live 190 miles away. Part has to go to another state to get to me. They only delivery by ground, so what is it with shipping it to me within state.”

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Posted 1 year ago

not sure if you replied to the wrong review or not, the part didn't leave the state it went straight to you via FedEx 2nd Day per your request. Part was ordered on the 10th and delivered on the 12th, ordering it via ground would have been cheaper and a day faster (typically)

Posted 1 year ago

“Very nicely made tool. Would have been nice if it told you in the beginning that it only worked with factory seals. I did get it to work with a national seal fine. And it would be nice if you said you had to remove the inner axle shaft to use the tool.”

Helpful Report

Posted 1 year ago

https://torqueking.com/product/884620/ts4620-dodge-adjustable-depth-front-inner-axle-seal-tool-sets/ This is the tool purchased, TS4620, if you look at Tech Note 3, it tells you about the seals and tech note 2 tells you that you have to take the axle shafts out. NEED TO READ!

Posted 1 year ago

“Good parts, affordable prices, great customer service and fast shipping once the part was restocked. Will definitely be using this site again.”

Helpful Report

Posted 1 year ago

“Parts and service book is great! But I still have not received a return shipping label and an RMA to get credit for the rear seal and bushing that was shipped wrong Thanks Tim”

Helpful Report

Posted 1 year ago

they come in your email, the RMA is part of the label so you just print the label and send it back.

Posted 1 year ago

“The guy was very helpful and knowledgeable”

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Posted 1 year ago

Torque King 4x4 is rated 4.7 based on 5,794 reviews