Torque King 4x4 Reviews

Name: Torque King 4x4
Address: 7727 S Leopard Ave, Billings, Montana
Rating: 4.66

4.7 Rating 5,788 Reviews

92 %

of reviewers recommend Torque King 4x4

4.7

Based on 5,788 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

406-384-0270

Email:

sales@torqueking.com

Location:

7727 S Leopard Ave,
Billings
Montana
59106

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Torque King 4x4 5 star review on 20th April 2024

256

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sent the incorrect part with the correct parts label on it. Called in to see about return, said theyd call back, didnt. Ended up putting the correct fork from another company on my old shift rail myself. Very disappointed in TK.”

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Posted 18 hours ago

“Hard to make an accurate review as I have not received the item. Hopefully some day it will arrive.”

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Posted 2 days ago

“dear sirs, i did not receive my complete order on this order. This is my 4th email. John S. Catron BUMPER TO BUMPER Wichita Falls, TX 940-767-9251”

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Posted 3 days ago

“I have purchased parts from this company for several years now. Sadly the quality of parts has gone down. Gaskets are too thin and don't fit correctly don't. You can "upgrade" to better gaskets, of course that will cost you much more though. Parts are missing from the "small parts kit". Most notable was the thin metal ring seperating the rows of small roller bearings on the output shafts. Thankfully I save all my parts from my rebuilds and had some good parts to use. The snap rings are really cheaply made and even usuing the correct pliers to install them they bend. Again I had some from previous rebuilds I could use. After several decades I decided to buy some specialty tools to make life easier. One being the "dummy" shaft for the NP205 idler gear. It was 1.5" too long ! I had to cut it down and smooth the edges to make it work. For the $60.00 it cost for a small length of steel, you think they could get the dimensions right. At least they ship the parts pretty fast. Sadly "Torque King 4X4" is going the route of most companies lately. Cutting costs where ever they can, "Quality" be dammed.”

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Posted 3 weeks ago

“Part didn’t fit my 2006 factory driveline like it was supposed to. I paid a massive amount in shipping to get it to Alaska in time for my trip but it was the wrong size. Not worth the cost of shipping to return it.”

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Posted 3 weeks ago

“Pretty bad customer service. Ordered the wrong part by mistake, when I returned it they didn’t give a full refund. Really bad communication, won’t answer my emails. Don’t recommend anyone buying from these guys.”

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Posted 4 weeks ago

“Parts were wrong and the sales person was unwilling to have me give measurements so we could get the right ones”

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Posted 1 month ago

“Still have not received order and tracking stops on march 9 so not happy”

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Posted 1 month ago

“Ask for a front output on transfer case received front input on transmission called 3 different times to get the correct part and was told all three time you would call me back and no return phone call. Still waiting on credit for incorrect part that was returned.”

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Posted 2 months ago

“hello, i have buy the QU11001 6 pinion NV273 planetary gear on the website from Torque king are this included 2x QU 10572 thrust washers , QU 11039 torque plate , and QU 10814 snap ring , buth these parts wasn`t included the package !! i have 2 x send a e-mail , buth no reaction !! John Hermkens HERMOTECH Netherlands”

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Posted 2 months ago

“Have a large corporation and ordered these parts that we knew we needed in advance, was literally just a couple days over the claim limit we had no idea its been missing been, weve focusing on other broken projects in the shop , 0% help to make it right. used them before and been very happy, but very let down now. I would very much to write a positive response but until they either refund me or send me a product i cannot , hope they read this because ive actually enjoyed their business very much in the past.”

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Posted 2 months ago

“I didn't receive what I ordered. Nothing actually.”

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Posted 2 months ago

“It was a good part just took 11 days to get it”

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Posted 2 months ago

“Called twice trying to place order so I could verify part fitment. Left message did receive call back so I ordered anyway hoping parts would fit but they didn't. Emailed to return items no response, called to return item was told I would receive return form still haven't received form after 2 days.”

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Posted 2 months ago

“I placed an order over 21 days ago, have not yet received it, I called them and ask them where it is and They promise to get back with me and let me know where it was and they never did, not happy at all”

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Posted 2 months ago

“Ordered a nv5600 shifter for near 250 Canadian about a year ago when mine broke fixed it myself cause shipping took so long then forgot about it and realized it never came TOTAL SCAM”

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Posted 3 months ago

“They suck you suck”

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Posted 3 months ago

“I ordered TM1003 so I could rebuild my trans over the holiday weekend and get truck up and running, your company sent me the manual TM3000 for u-joints. Needless to say my truck is still broke down waiting on this manual to come my way! I received this email for a review before I received a response to the email I had sent regarding the wrong manual. The U-joint manual has a lot of good information.”

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Posted 3 months ago

“Didn't fit the part that it specifically said it would fit. Paid for a product that is useless for my vehicle.”

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Posted 3 months ago

“Been buying parts for years through this outfit so I thought I would again 850$ worth of parts showed up on my porch in a box that looked like it had been through world war 3”

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Posted 4 months ago

Torque King 4x4 is rated 4.7 based on 5,788 reviews