Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 2,037 Reviews

96 %

of reviewers recommend Total-Hearth.com

4.8

Based on 2,037 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 12th September 2026

Alene M

Total-Hearth.com 5 star review on 30th January 2026

Zach D

Total-Hearth.com 5 star review on 27th January 2026

Victor E

Total-Hearth.com 5 star review on 20th December 2025

Jessica P

233

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very knowledgable. quick response and great customer service.”

Helpful Report

Posted 1 year ago

“The ordered glass pane was as-ordered. It shipped snd delivered in a timely manner. I am very happy with this retailer.”

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Posted 1 year ago

“Fit the stove, perfectly no complaints would recommend this company”

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Posted 1 year ago

“I’m very impressed with the shipping time. Our ceramic glass shipped across the country in less than a week and in perfect condition. Fire place is roaring again!”

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Posted 1 year ago

“ordered replacement ceramic glass for a Carolina insert. When it came, the diagonal cut didn't match my unit. This was quickly resolved with a custom cut piece and a shipping label supplied to return the piece that didn't fit . I was very pleased with the curtious and efficient way this was handled.”

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Posted 1 year ago

“So far only used it 3-4 times and it is terrific. Removes smoke and creosote from the glass. Easy to use. I am impressed. Hope it continues to work this well after many cleanings.”

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Posted 1 year ago

“The replacement glass we ordered fits perfectly! The shipping was quick and secure. Glass arrived intact and on time. I hope we don’t have an accident again with our door, but will not hesitate to order from you again!”

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Posted 1 year ago

“Fit perfectly and was a breeze to replace !”

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Posted 1 year ago

“Exactly as ordered 👌”

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Posted 1 year ago

“Seems to be a good product so far holding up well”

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Posted 1 year ago

“Quality parts and service”

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Posted 1 year ago

“I like the product and the fast and fast delivery”

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Posted 1 year ago

“It fit well”

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Posted 1 year ago

“Arrived undamaged and did the trick!”

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Posted 1 year ago

“Customer service assistance was so friendly and answered my many questions with out my feeling rushed. My product shipped and arrived in perfect condition and on time. I will definitely use them again and I highly recommend this company.”

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Posted 1 year ago

“easy to install and clean, the fire looks great!”

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Posted 1 year ago

“Great, high quality wiring harness. Plugged right in.”

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Posted 1 year ago

“Perfect fit!”

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Posted 1 year ago

“Just like brand new.”

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Posted 1 year ago

“Easy to order”

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Posted 1 year ago

Total-Hearth.com is rated 4.8 based on 2,037 reviews