Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.83

4.8 Rating 1,778 Reviews

98 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,778 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 13th March 2025

218

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast service”

Helpful Report

Posted 1 year ago

“The glass was delivered quickly and was very easy to install”

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Posted 1 year ago

“Service was outstanding. The shipping was very quick that helped me on the phone was great. I cannot speak more highly about this business.”

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Posted 1 year ago

“Thank you for your quality products they fit perfect and your advice very helpful”

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Posted 1 year ago

“The glass was very nice clean and fit the door great very nice”

Total-Hearth.com 5 star review on 19th December 2023

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Posted 1 year ago

“The customer service was great and the company is easy to contact.”

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Posted 1 year ago

“Works and looks great, also by watching the fire you can adjust the vents appropriately.”

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Posted 1 year ago

“I JUST GOT GASKET MATERIALS for a 602 Jotul and had planned to use it today as it is 55* here in Maine But we lost power for awhile ! We also have a small business selling cross country ski equipment at akers-ski.com Leon Akers”

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Posted 1 year ago

“Perfect Fit”

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Posted 1 year ago

“Prompt professional service”

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Posted 1 year ago

“I live in Kentucky and was working on my fireplace insert (aurora) for winter and I broke the glass in the door I looked around here no glass here ? So I got on line and contacted woodstove -fireplace they guided me through the order process & how to install the door glass I emailed a plc.and was set to go they made it he experience so simple arrived really fast Thanks again Kat”

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Posted 1 year ago

“The glass fit perfectly and arrived undamaged. However, it was grossly oerpriced. I misunderstood the add and thought that for over $100 (including tax and shipping) that I was receiving a piece of glass for each door.”

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Posted 1 year ago

“Looks good,glad it was available for my application…”

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Posted 1 year ago

“Exactly what I ordered and seems to very high quality.”

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Posted 1 year ago

“Quick, neat, securely packed, zero hassle perfection.”

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Posted 1 year ago

“Ceramic glass replacement looks good!”

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Posted 1 year ago

“Fast delivery, web site was easy to navigate from my phone and I am technologically challenged.”

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Posted 1 year ago

“On time delivery Fit perfectly Easy to install I will use them again in the future”

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Posted 1 year ago

“Great product fit perfect easy to install”

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Posted 1 year ago

“I wish to take this time to personally to thank your company for the speed & accuracy of the delivery. Was very impressed with the care the glass was packed,Thank You Very Much!”

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Posted 1 year ago

Total-Hearth.com is rated 4.8 based on 1,778 reviews