Login
Start Free Trial Are you a business? Click Here

Total-Hearth.com Reviews

4.8 Rating 1,917 Reviews
96 %
of reviewers recommend Total-Hearth.com
Company Reviews Product Reviews
373
 Questions Metrics Info
4.8
Based on 1,917 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Total-Hearth.com Reviews

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Zareh A
Verified Buyer
“"Woodstove fireplace glass" is one of the very few remaining honest companies that truly like to meet your needs without the frills of upsales and pushy salesmanship that other companies are known for. The customer service has always been knowledgable, helpful and most importantly patient with all my questions. I am a repeat customer and for as long as they are around i will go back to them for all my woodstove parts needs. Thank you Mike and Kat for all your help.”
Helpful Report
Posted 1 year ago
Lori T
Verified Buyer
“Easy to order product needed. Fast delivery!”
Helpful Report
Posted 1 year ago
Jody M
Verified Buyer
“Wood heat is better than electric heat electric heat is so high”
Helpful Report
Posted 1 year ago
VADIM G
Verified Buyer
“Delivered as promised, 5 stars”
Helpful Report
Posted 1 year ago
Debra H
Verified Buyer
“This made my would stove so attractive. Very easy to install.”
Helpful Report
Posted 1 year ago
Chelsea F
Verified Buyer
“Object not as described on purchase page”
Helpful Report
Posted 1 year ago
Chelsea, Sorry you do not like the tempered watermark that is on the glass.........but we have no choice............. According to the 2021 International Building Code (IBC), tempered glass must be permanently identified by the manufacturer, with the exception of tempered spandrel glass. The identification mark can be acid etched, sand blasted, ceramic fired, laser etched, or embossed. It can also be any type of marking that can't be removed without destroying the glass. Tempered glass may also have other markings, such as: Company branding: The manufacturer's logo and brand name Batch numbers: The batch number of the glass Traceability codes: Codes that help with traceability EN marks: Marks that comply with EN standards BSI kitemarks: Marks that comply with BSI standards in the UK For example, Andersen Windows etches an FX-number into the glass used on their Flexiframe, Arch, and Springline units. The FX-number is located in the corner of the glass, but not the same corner as the Andersen logo. For units made before 2002, the FX-number may be written on
Posted 1 year ago
Wesley H
Verified Buyer
“Did me good”
Helpful Report
Posted 1 year ago
Patrick M
Verified Buyer
“ordered replacement ceramic glass for tent hot stove, want to have in case of any emergency. also ordered extra supplies for free shipping. all went well”
Helpful Report
Posted 1 year ago
Dan P
Verified Buyer
“Glass was catalogged with the correct stock number. Shipping was fast and glass fit perfectly. Well satisfied.”
Helpful Report
Posted 1 year ago
Roger L
Verified Buyer
“Prompt helpful service and quick delivery time.”
Helpful Report
Posted 1 year ago
Rebecca W
Verified Buyer
“Kat was extremely helpful. I would highly recommend!”
Helpful Report
Posted 1 year ago
Gary L
Verified Buyer
“Glass was cut precisely. Fit perfect.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Excellent customer service, fast shipping! Helped me determine the correct size of glass needed for my wood burning stove - a model number that wouldn’t come up in any google searches. Safe packaging and extra gasket included. Thank you!”
Total-Hearth.com 5 star review on 27th July 2024
Helpful Report
Posted 1 year ago
Gary M
Verified Buyer
“Fits perfectly ,thanks have a good day.”
Helpful Report
Posted 1 year ago
Byron M
Verified Buyer
“Got here fast looks perfect. Reasonable price. Thanks”
Helpful Report
Posted 1 year ago
Anthony D
Verified Buyer
“Got the glass Quick and fit perfect.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Arrived on time and well packaged.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“I ordered a replacement door gasket kit for a wood burning stove. Gasket fit perfectly.”
Helpful Report
Posted 1 year ago
Ronald R
Verified Buyer
“worked fine, goods delivered in excellent shape.”
Helpful Report
Posted 1 year ago
Matthew H
Verified Buyer
“This was just what I needed to get my woodstove up and running again.”
Helpful Report
Posted 1 year ago
Total-Hearth.com is rated 4.8 based on 1,917 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request