Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,873 Reviews

96 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,873 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 14th October 2025

223

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely fast delivery, incredible service.”

Helpful Report

Posted 1 year ago

“I took exact measurements down to the 16th of an inch and that’s exactly what I got fit perfectly. Thank you.!”

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Posted 1 year ago

“Perfect fit. No issues installing”

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Posted 1 year ago

“Exactly the glass we were hoping for for our Liberator rocket stoves.”

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Posted 1 year ago

“The view into our woodstove is clear and clean as a bell, and we really appreciate the young lady who helped us with our order. For any further wood stove needs, we are coming back to you. Thank you!”

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Posted 1 year ago

“Great job!”

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Posted 1 year ago

“Great customer service!! The glass fit perfectly once we figured out the measurements of the glass on my old model Sterling-G! The glass was also shipped quickly!”

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Posted 1 year ago

“Quick, prompt service and the glass fit perfectly!”

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Posted 1 year ago

“Fits like a glove. Easy to install. Reasonably priced”

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Posted 1 year ago

“Overall the product was good, although slightly smaller than the one is was replacing. I solved the problem by getting a really thick gasket to make it snug. So overall I am happy and would purchase again knowing the fix!”

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Posted 1 year ago

“Glass works great, but with the new gasket it wouldn't fit in the opening (Hearthstone Clydesdale). Had to re-use the old gasket tape. Maybe cutting it 1/16 inch more in both directions. I was afraid I'd break the glass if I tried forcing it in with the new gasket tape.”

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Posted 1 year ago

“Great and prompt service. Glass fit perfectly. Would recommend to family and friends”

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Posted 1 year ago

“The new glass arrived within a week of my order and fit perfectly. A great customer experience from start to finish. Thank you!”

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Posted 1 year ago

“Cloudy not clear. I’ve seen much better”

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Posted 1 year ago

“Fast shipping but this is the second time I've replaced the glass. It happens when stove is not burning so in the spring I'm going to replace it and give it away. I've spent enough on two windows to buy another stove.”

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Posted 1 year ago

“Helpful people. Easy to replace the glass”

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Posted 1 year ago

“Fit perfect. Online instructions were very good.”

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Posted 1 year ago

“Glass fit perfectly and was very easy to install. Shipped the day I placed order. The woman I spoke with was very helpful and knew what she was talking about. I would definitely recommend wood stove fireplace glass to anyone looking to replace a cracked or old glass panel in a wood stove.”

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Posted 1 year ago

“Works great thanks”

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Posted 1 year ago

“The glass was a perfect fit and the sticky backed gasket worked perfect. Very fast shipping and it was packaged very well.”

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Posted 1 year ago

Total-Hearth.com is rated 4.8 based on 1,873 reviews