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Total-Hearth.com Reviews

4.8 Rating 1,917 Reviews
96 %
of reviewers recommend Total-Hearth.com
Company Reviews Product Reviews
373
 Questions Metrics Info
4.8
Based on 1,917 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Total-Hearth.com Reviews

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Chris C
Verified Buyer
“Very knowledgable. quick response and great customer service.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“The ordered glass pane was as-ordered. It shipped snd delivered in a timely manner. I am very happy with this retailer.”
Helpful Report
Posted 1 year ago
Joseph K
Verified Buyer
“Fit the stove, perfectly no complaints would recommend this company”
Helpful Report
Posted 1 year ago
Garrick M
Verified Buyer
“I’m very impressed with the shipping time. Our ceramic glass shipped across the country in less than a week and in perfect condition. Fire place is roaring again!”
Helpful Report
Posted 1 year ago
Matthew W
Verified Buyer
“ordered replacement ceramic glass for a Carolina insert. When it came, the diagonal cut didn't match my unit. This was quickly resolved with a custom cut piece and a shipping label supplied to return the piece that didn't fit . I was very pleased with the curtious and efficient way this was handled.”
Helpful Report
Posted 1 year ago
Steve T
Verified Buyer
“So far only used it 3-4 times and it is terrific. Removes smoke and creosote from the glass. Easy to use. I am impressed. Hope it continues to work this well after many cleanings.”
Helpful Report
Posted 1 year ago
Vickie K
Verified Buyer
“The replacement glass we ordered fits perfectly! The shipping was quick and secure. Glass arrived intact and on time. I hope we don’t have an accident again with our door, but will not hesitate to order from you again!”
Helpful Report
Posted 1 year ago
Brian F
Verified Buyer
“Fit perfectly and was a breeze to replace !”
Helpful Report
Posted 1 year ago
Kolby C
Verified Buyer
“Exactly as ordered 👌”
Helpful Report
Posted 1 year ago
Joe N
Verified Buyer
“Seems to be a good product so far holding up well”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Quality parts and service”
Helpful Report
Posted 1 year ago
Basim A
Verified Buyer
“I like the product and the fast and fast delivery”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“It fit well”
Helpful Report
Posted 1 year ago
Ruby N
Verified Buyer
“Arrived undamaged and did the trick!”
Helpful Report
Posted 1 year ago
Russell B
Verified Buyer
“Customer service assistance was so friendly and answered my many questions with out my feeling rushed. My product shipped and arrived in perfect condition and on time. I will definitely use them again and I highly recommend this company.”
Helpful Report
Posted 1 year ago
Paul D
Verified Buyer
“easy to install and clean, the fire looks great!”
Helpful Report
Posted 1 year ago
Matthew D
Verified Buyer
“Great, high quality wiring harness. Plugged right in.”
Helpful Report
Posted 1 year ago
Andrew D
Verified Buyer
“Perfect fit!”
Helpful Report
Posted 1 year ago
Robert M
Verified Buyer
“Just like brand new.”
Helpful Report
Posted 1 year ago
Mike J
Verified Buyer
“Easy to order”
Helpful Report
Posted 1 year ago
Total-Hearth.com is rated 4.8 based on 1,917 reviews
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