Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,873 Reviews

96 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,873 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 14th October 2025

223

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This made my would stove so attractive. Very easy to install.”

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Posted 1 year ago

“Object not as described on purchase page”

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Posted 1 year ago

Chelsea, Sorry you do not like the tempered watermark that is on the glass.........but we have no choice............. According to the 2021 International Building Code (IBC), tempered glass must be permanently identified by the manufacturer, with the exception of tempered spandrel glass. The identification mark can be acid etched, sand blasted, ceramic fired, laser etched, or embossed. It can also be any type of marking that can't be removed without destroying the glass. Tempered glass may also have other markings, such as: Company branding: The manufacturer's logo and brand name Batch numbers: The batch number of the glass Traceability codes: Codes that help with traceability EN marks: Marks that comply with EN standards BSI kitemarks: Marks that comply with BSI standards in the UK For example, Andersen Windows etches an FX-number into the glass used on their Flexiframe, Arch, and Springline units. The FX-number is located in the corner of the glass, but not the same corner as the Andersen logo. For units made before 2002, the FX-number may be written on

Posted 1 year ago

“Did me good”

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Posted 1 year ago

“ordered replacement ceramic glass for tent hot stove, want to have in case of any emergency. also ordered extra supplies for free shipping. all went well”

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Posted 1 year ago

“Glass was catalogged with the correct stock number. Shipping was fast and glass fit perfectly. Well satisfied.”

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Posted 1 year ago

“Prompt helpful service and quick delivery time.”

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Posted 1 year ago

“Kat was extremely helpful. I would highly recommend!”

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Posted 1 year ago

“Glass was cut precisely. Fit perfect.”

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Posted 1 year ago

“Excellent customer service, fast shipping! Helped me determine the correct size of glass needed for my wood burning stove - a model number that wouldn’t come up in any google searches. Safe packaging and extra gasket included. Thank you!”

Total-Hearth.com 5 star review on 27th July 2024

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Posted 1 year ago

“Fits perfectly ,thanks have a good day.”

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Posted 1 year ago

“Got here fast looks perfect. Reasonable price. Thanks”

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Posted 1 year ago

“Got the glass Quick and fit perfect.”

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Posted 1 year ago

“Arrived on time and well packaged.”

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Posted 1 year ago

“I ordered a replacement door gasket kit for a wood burning stove. Gasket fit perfectly.”

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Posted 1 year ago

“worked fine, goods delivered in excellent shape.”

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Posted 1 year ago

“This was just what I needed to get my woodstove up and running again.”

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Posted 1 year ago

“I called and asked a very nice lady if they could cut a diagonal corner. She answered that I could send a drawing so I sent a tracing of what I needed. She gave a quick response of yes and a price. I received the glass quickly and it was exactly what I wanted. Great to do business with.”

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Posted 1 year ago

“Fit perfect!!!”

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Posted 1 year ago

“Fast delivery. Have not installed yet but have ordered before. Sure it will be just fine.”

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Posted 1 year ago

“Fast shipping and crystal clear! Great replacement over our original glass. Highly recommended!”

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Posted 1 year ago

Total-Hearth.com is rated 4.8 based on 1,873 reviews