Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,989 Reviews

95 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,989 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 30th January 2026

Zach D

Total-Hearth.com 5 star review on 27th January 2026

Victor E

Total-Hearth.com 5 star review on 20th December 2025

Jessica P

231

Anonymous

Anonymous // 01/01/2019

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“Great service. Easy installation Great view through a nice clean glass!!”

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Posted 1 year ago

“Glass fit well.I am very happy with your product and service. Thanks”

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Posted 1 year ago

“Was absolutely great, came extremely fast, and fit perfectly. Very satisfied with everything”

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Posted 1 year ago

“The dry sponge worked wonders on my very dirty glass.”

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Posted 1 year ago

“We heat our house strictly by wood and when the old glass cracked we needed to replace it quickly for the stove to burn efficiently. Woodstock sent the new glass quickly. In 3 days we had the new glass and got it installed. Thank you for your timely replacement.”

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Posted 1 year ago

“Ordering was super easy and received my order in 2 days. Product quality is excellent.”

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Posted 1 year ago

“I installed my new fireplace glass, started a fire and as soon as the fire got hot the glass shattered.”

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Posted 1 year ago

“The folks here are super. Truly. Easy ordering, prompt and detailed email notifications, timely updates, all around helpful.”

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Posted 1 year ago

“Very nice people. Great customer support and fast shipping.”

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Posted 1 year ago

“Nice selection fast shipping”

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Posted 1 year ago

“Super quick service in shipping our order and so glad to receive our glass packaged in such a way to avoid any breakage.”

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Posted 1 year ago

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Posted 1 year ago

“Good job thanks”

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Posted 1 year ago

“Great, timely service e.”

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Posted 1 year ago

“Thanks for a pleasant and fruitful experience. I can’t get original parts for my Treemont stove, but the ones I picked out were very good. I didn’t even have to drill new holes. I’ll shop there again.”

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Posted 1 year ago

“Great service and company. Delivered fast.”

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Posted 1 year ago

“The glass is fine and it got here quickly. Very nice business to deal with.”

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Posted 1 year ago

“Fast and easy. Gave them the size I needed. Did everything on the website a d when I got my confirmation I realized I'd made a mistake and sent it to the wrong address. I called spoke directly to a human who was able to see the order and fix the issue only minutes after I'd made it. Glass shipped the same day! Very pleased 100% recommend.”

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Posted 1 year ago

“Ordered and received my replacement glass for my lopi endeavor wood stove promptly. The replacement glass fit perfectly. I also ordered the door gasket and cement kit. My stove is working like new again. Thanks!”

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Posted 1 year ago

“Easy ordering my custom size glass. Fast delivery. Ordered on Friday it arrived on Monday. Fits perfectly. Overall great experience and transaction. Thank you and god bless”

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Posted 1 year ago

Total-Hearth.com is rated 4.8 based on 1,989 reviews