Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,989 Reviews

95 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,989 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 30th January 2026

Zach D

Total-Hearth.com 5 star review on 27th January 2026

Victor E

Total-Hearth.com 5 star review on 20th December 2025

Jessica P

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It fit”

Helpful Report

Posted 1 year ago

“Glass arrived in 2 days installed by Moscow Glass, Fit and sealed as required, Same as orginal. Thank You for advise and product. Mike in Idaho”

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Posted 1 year ago

“Worked well, easy installation.”

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Posted 1 year ago

“Glad they had the product I needed. It was shipped and delivered as expected.”

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Posted 1 year ago

“Easy access. Good service. Quality product”

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Posted 1 year ago

“Great customer service. Fast shipping when I needed it the most.”

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Posted 1 year ago

“We've had our stove for over 30 years, we wanted a spare motor, just in case. Thank you”

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Posted 1 year ago

“Great product! Replaced a glass and a door seal on woodstove and very simple process. Materials purchased were as described, very basic instructions, and end result appears good as new! Reccomend for any future replacements!”

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Posted 1 year ago

“I ordered wrong part with help of the sales tech.i hd to.pay nearly $20 to restock the part ..not cool.”

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Posted 1 year ago

“All good. Thank you!”

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Posted 1 year ago

“Great product. We needed this replacement and it was perfect. Highly recommend.”

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Posted 1 year ago

“fit perfect no problems”

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Posted 1 year ago

“It was exactly what I ordered.”

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Posted 1 year ago

“Temperature in the area of the glass was 300 degrees. The glass shattered with low heat exposure. Disappointed.”

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Posted 1 year ago

“Perfect fit, clear, very nice”

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Posted 1 year ago

“Customer service representative was very helpful and product was delivered in a very timely manner.”

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Posted 1 year ago

“Received very quickly. Good quality items and easy to install with the instructions provided.”

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Posted 1 year ago

“Awesome quick service and quick delivery”

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Posted 1 year ago

“I ordered new glass for my woodstove, which is 20+ years old. It arrived a very quickly, fits beautiful. Great customer service - friendly, knowledgeable and efficient!”

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Posted 1 year ago

“I searched everywhere for replacement glass for our wood burning stove… Woodstove Fireplace Glass got us our glass easy and affordable!!! It shipped and came fast! Thank you, we are very happy!”

Helpful Report

Posted 1 year ago

Total-Hearth.com is rated 4.8 based on 1,989 reviews