Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,989 Reviews

95 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,989 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 30th January 2026

Zach D

Total-Hearth.com 5 star review on 27th January 2026

Victor E

Total-Hearth.com 5 star review on 20th December 2025

Jessica P

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fits great and looks fantastic.”

Helpful Report

Posted 11 months ago

“quick turn around”

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Posted 11 months ago

“We are enjoying an old stove that looks brand new, thanks to Woodstove- Fireplaces!”

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Posted 11 months ago

“I cannot think of anything that was not 5 star--I am very grateful W-F's existance Considering the 6 weeks that the folks we purchased our stove from 3 years ago totally ignored any and all requests for service/help, I wish health & long life to W-F!”

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Posted 11 months ago

“The lady in the office was so nice. And you guys have great products as well.”

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Posted 11 months ago

“The glass fit and great quality.”

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Posted 11 months ago

“Iv replace the glass before, this glass seem to be better quality, rounded edges, and a better fit.”

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Posted 11 months ago

“Fast delivery & no poblems with replacement after 2 weeks of warm fire.”

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Posted 11 months ago

“I placed a custom order for two pieces of glass. Both were cut exactly as requested and shipped promptly. I am very happy with my purchase.”

Total-Hearth.com 5 star review on 13th March 2025

Helpful Report

Posted 11 months ago

“Great quality, fast delivery”

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Posted 11 months ago

“Glass was reasonably priced and arrived promptly. The "how to" video was excellent and made my D.I.Y. installation smooth. I had one question about renewing the seal, left a message and recieved almost immediate callbacks from the company. I had called another company for info whose phone message basically said "call someone else with your tech questions". So I did, customer service and support means something. Woodstove Fireplace Glass was great. Oh yeah, the local "experts" sales and sevice outfit that originally did the stove installation (fairly recent) told us the glass was no longer available, simple internet search proved them wrong.”

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Posted 1 year ago

“Everything fit perfectly. Easy install! Very quick from the time of purchase to the time I received the new glass! Highly recommended.”

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Posted 1 year ago

“The glass was a perfect fit and lightning fast shipping! I hope I won't ever have to replace it again but if so, I will order from this company again!”

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Posted 1 year ago

“Was exactly what I ordered & came extremely fast. Thank you,Don”

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Posted 1 year ago

“Love the product but extremely disappointed on how it comes packaged when ordering 100' rolls! Website shows on a nice spool, however I receive it jammed in a boxed twisted and tangled or just loosely wrapped on a cheep cardboard tube jammed in a box!”

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Posted 1 year ago

“Peerfect fit. Looks great. Reasonable price and fast shipping....”

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Posted 1 year ago

“This company is fine, they communicated and shipped quickly. However, the replacement switch I bought is the right one but has smaller leads than the original. This took a lot more effort to install and is the fault of the manufacturer.”

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Posted 1 year ago

“Very easy-to-use website, with exactly what we needed. The delivery came to our home quickly and intact.”

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Posted 1 year ago

“The glass fits so all is good”

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Posted 1 year ago

“I’ve ordered several fireplace glass~ Woodstove Foreplaxeglass has done an excellent job each time. Ken Richardson”

Helpful Report

Posted 1 year ago

Total-Hearth.com is rated 4.8 based on 1,989 reviews