Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 2,037 Reviews

96 %

of reviewers recommend Total-Hearth.com

4.8

Based on 2,037 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 12th September 2026

Alene M

Total-Hearth.com 5 star review on 30th January 2026

Zach D

Total-Hearth.com 5 star review on 27th January 2026

Victor E

Total-Hearth.com 5 star review on 20th December 2025

Jessica P

233

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“"Woodstove fireplace glass" is one of the very few remaining honest companies that truly like to meet your needs without the frills of upsales and pushy salesmanship that other companies are known for. The customer service has always been knowledgable, helpful and most importantly patient with all my questions. I am a repeat customer and for as long as they are around i will go back to them for all my woodstove parts needs. Thank you Mike and Kat for all your help.”

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Posted 2 years ago

“Easy to order product needed. Fast delivery!”

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Posted 2 years ago

“Wood heat is better than electric heat electric heat is so high”

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Posted 2 years ago

“Delivered as promised, 5 stars”

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Posted 2 years ago

“This made my would stove so attractive. Very easy to install.”

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Posted 2 years ago

“Object not as described on purchase page”

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Posted 2 years ago

Chelsea, Sorry you do not like the tempered watermark that is on the glass.........but we have no choice............. According to the 2021 International Building Code (IBC), tempered glass must be permanently identified by the manufacturer, with the exception of tempered spandrel glass. The identification mark can be acid etched, sand blasted, ceramic fired, laser etched, or embossed. It can also be any type of marking that can't be removed without destroying the glass. Tempered glass may also have other markings, such as: Company branding: The manufacturer's logo and brand name Batch numbers: The batch number of the glass Traceability codes: Codes that help with traceability EN marks: Marks that comply with EN standards BSI kitemarks: Marks that comply with BSI standards in the UK For example, Andersen Windows etches an FX-number into the glass used on their Flexiframe, Arch, and Springline units. The FX-number is located in the corner of the glass, but not the same corner as the Andersen logo. For units made before 2002, the FX-number may be written on

Posted 2 years ago

“Did me good”

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Posted 2 years ago

“ordered replacement ceramic glass for tent hot stove, want to have in case of any emergency. also ordered extra supplies for free shipping. all went well”

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Posted 2 years ago

“Glass was catalogged with the correct stock number. Shipping was fast and glass fit perfectly. Well satisfied.”

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Posted 2 years ago

“Prompt helpful service and quick delivery time.”

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Posted 2 years ago

“Kat was extremely helpful. I would highly recommend!”

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Posted 2 years ago

“Glass was cut precisely. Fit perfect.”

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Posted 2 years ago

“Excellent customer service, fast shipping! Helped me determine the correct size of glass needed for my wood burning stove - a model number that wouldn’t come up in any google searches. Safe packaging and extra gasket included. Thank you!”

Total-Hearth.com 5 star review on 27th July 2024

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Posted 2 years ago

“Fits perfectly ,thanks have a good day.”

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Posted 2 years ago

“Got here fast looks perfect. Reasonable price. Thanks”

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Posted 2 years ago

“Got the glass Quick and fit perfect.”

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Posted 2 years ago

“Arrived on time and well packaged.”

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Posted 2 years ago

“I ordered a replacement door gasket kit for a wood burning stove. Gasket fit perfectly.”

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Posted 2 years ago

“worked fine, goods delivered in excellent shape.”

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Posted 2 years ago

“This was just what I needed to get my woodstove up and running again.”

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Posted 2 years ago

Total-Hearth.com is rated 4.8 based on 2,037 reviews