Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.81

4.8 Rating 1,996 Reviews

95 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,996 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

Write Your review

Tell us how Total-Hearth.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Total-Hearth.com 5 star review on 30th January 2026

Zach D

Total-Hearth.com 5 star review on 27th January 2026

Victor E

Total-Hearth.com 5 star review on 20th December 2025

Jessica P

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the glass for my fireplace, the best product, do not hesitate to buy your replacement, it arrived in three days in good condition”

Helpful Report

Posted 2 years ago

“Wood stove is back”

Helpful Report

Posted 2 years ago

“Easy to install”

Helpful Report

Posted 2 years ago

“Excellent product and company!!! Quick and careful shipping. Reasonable price. Thank you!”

Helpful Report

Posted 2 years ago

“The ceramic glass Colebrook Darby showed up in perfect condition. It fits exactly as it should. The gasket looks good too”

Helpful Report

Posted 2 years ago

“I have an old pellet stove that has an analog dial. Parts seem to be impossible for my Stove Repair company to find did some research found this company they were super helpful ordered me the right part in a timely manner and it worked perfectly. The staff there are super knowledgeable and will do the research to make sure that you are getting exactly what you need would highly recommend them”

Total-Hearth.com 5 star review on 26th February 2024

Helpful Report

Posted 2 years ago

“The part was defective and I sent it back.i am awaiting a replacement so I have not given up on you.”

Helpful Report

Posted 2 years ago

Just waiting on it to arrive

Posted 2 years ago

“Great quality & fast shipping.”

Helpful Report

Posted 2 years ago

“Only problem was they said in the demo that they sent the gasket tape they don't. However there were a lot of good things. Delivery was fasting and accurate and the glass looks really nice now.”

Helpful Report

Posted 2 years ago

“Wonderful product and quick service. Thank you so much! I’ll definitely be in contact for any future woodstove needs!”

Helpful Report

Posted 2 years ago

“the glass was a perfect match and only took a few days to recieve it”

Helpful Report

Posted 2 years ago

“Great Customer service!! Thank you!”

Helpful Report

Posted 2 years ago

“The wrong piece was shipped. Awaiting correct one.”

Helpful Report

Posted 2 years ago

“Great service and price I had it in 2 days”

Helpful Report

Posted 2 years ago

“Correct part timely delivery will use again”

Helpful Report

Posted 2 years ago

“Easy ordering process and reasonable ship time. Packaging was protected great so everything arrived safe and sound.”

Helpful Report

Posted 2 years ago

“Great customer service and great quality product!”

Helpful Report

Posted 2 years ago

“It fits perfectly, just like the original. Arrived quickly and it was easy to install.”

Helpful Report

Posted 2 years ago

“Ordered custom cut glass. Order was easy, fast shipping, and it was the perfect size. Great customer service!!!”

Helpful Report

Posted 2 years ago

“the glass came quickly and had the dimensions I asked for, I installed it and we enjoy the fire, now”

Helpful Report

Posted 2 years ago

Total-Hearth.com is rated 4.8 based on 1,996 reviews