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Total-Hearth.com Reviews

4.8 Rating 1,917 Reviews
96 %
of reviewers recommend Total-Hearth.com
Company Reviews Product Reviews
373
 Questions Metrics Info
4.8
Based on 1,917 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Total-Hearth.com Reviews

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Sabankaya
Unverified Reviewer
“Personal attention from the owner, very impressive.”
Helpful Report
Posted 2 years ago
Michael C
Verified Buyer
“Great service. Knowledgeable and swift.”
Helpful Report
Posted 2 years ago
Sherri S
Verified Buyer
“Exactly what we were wanting. Many thanks.”
Helpful Report
Posted 2 years ago
Connie M
Verified Buyer
“Thank you for such quick shipment. My glass was cracked and it made it hard to sleep at night worrying about it. Found woodstove and told them what I was looking for and had it in 3 days.”
Helpful Report
Posted 2 years ago
Janet J
Verified Buyer
“Very happy with it. We received it in a timely manner AND love that it fits either side of the wood stove door. Thank you!”
Helpful Report
Posted 2 years ago
Alondra M
Verified Buyer
“The glass is beautiful!!!”
Helpful Report
Posted 2 years ago
Kevin L
Verified Buyer
“Glass works great”
Helpful Report
Posted 2 years ago
James F
Verified Buyer
“Outstanding service. Great product!”
Helpful Report
Posted 2 years ago
Mark K
Verified Buyer
“Could not be more satisfied.”
Helpful Report
Posted 2 years ago
Matthew J
Verified Buyer
“Love the new glass! high-quality product and very timely delivery. Thank you! Matt”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“It's broken”
Helpful Report
Posted 2 years ago
It sounds like an installation issue. Did you watch the installation video in your order link. This sounds like the symptom of the glass being installed too tightly with no gasket. Mike
Posted 1 year ago
It sounds like an installation issue. Did you watch the installation video in your order link. This sounds like the symptom of the glass being installed too tightly with no gasket. Mike
Posted 1 year ago
Darrell R
Verified Buyer
“The owner was very helpful.”
Helpful Report
Posted 2 years ago
Ian M
Verified Buyer
“I ordered a handle for my stove as a back up for the one on my stove as it might completely break, the one received matches my old handle”
Helpful Report
Posted 2 years ago
Don B
Verified Buyer
“The staff was very helpful and answered all my questions. The glass was shipped promptly and received earlier than we thought. Installation was simple and the fireplace insert is heating my home again. Thank you”
Helpful Report
Posted 2 years ago
Jose E
Verified Buyer
“Very fast and accurate”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Item came as described and works as it should!”
Helpful Report
Posted 2 years ago
Michael W
Verified Buyer
“I ordered a glass replacement for my fireplace door that I broke and it fitted very well. And it was delivered in a timely fashion it had arrived before I knew that it was in the house. Thanks”
Helpful Report
Posted 2 years ago
Katie S
Verified Buyer
“Great customer service!”
Helpful Report
Posted 2 years ago
Deb G
Verified Buyer
“Speedy shipping, well packaged, easy to replace broken glass in my woodstove. Thank you!!”
Helpful Report
Posted 2 years ago
Samuel R
Verified Buyer
“Finding what we needed was easy and fast. The price was better than competitors by a good amount. The glass arrived days in earlier than it was suppose to so we could start using the stove again! Great quality and simple install, would recommend and buy here again!”
Helpful Report
Posted 2 years ago
Total-Hearth.com is rated 4.8 based on 1,917 reviews
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