Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.83

4.8 Rating 1,778 Reviews

98 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,778 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 13th March 2025

218

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The glass was packaged very well, delivered quickly, and fit my Harman Oakwood stove perfectly.”

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Posted 2 years ago

“Great! Mike was the best to work with. Very knowledgeable”

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Posted 2 years ago

“Glass arrived quickly and fit perfectly. I hope to never crack my glass again, but if I do, I will be back here to reorder. Thanks!”

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Posted 2 years ago

“All great 👍”

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Posted 2 years ago

“Sold my house shortly after installing the glass in the door of my Vermont Castings wood stove. It fit really well.”

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Posted 2 years ago

“Perfect. Exactly what I needed”

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Posted 2 years ago

“Great service, perfect fit. Video was helpful for installation.”

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Posted 2 years ago

“Mike was a great and helpful agent in ordering a replacement glass.”

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Posted 2 years ago

“Had what I needed. Online ordering was easy. Exactly the right dimensions I ordered. Shipped the same day. Arrived packed very well. Only negative is the cost of the item, which isn't Woodstove Fire Place Glass' fault. Ceramic glass is expensive. It would have been nice for them to throw in expedited shipping on a $500 order that I needed faster than the week it would have taken for standard shipping. But I get it.”

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Posted 2 years ago

“It's perfect, thank you”

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Posted 2 years ago

“Customer service (Kat) was awesome! Product arrived on time as promised, undamaged. Installation was easy and love the video assist as needed. Great experience. I will continue to do business as necessary with Woodstove-Fireplace Glass!!”

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Posted 2 years ago

“Package arrived earlier than expected. The part (glass) fit perfectly!”

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Posted 2 years ago

“Was easy to purchase and arrived very fast! Thank you”

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Posted 2 years ago

“Purchased replacement ceramic glass and gaskets for an Avalon Ranier wood stove. Everything arrived in good shape in Maine in three days. Glass fit perfectly and stove performance is much improved with the new gaskets. The stove is holding a fire longer and glass is staying clean. I had minor issues with the online purchase process, most likely caused by me. I received a call in an hour or so. The person who spoke with me was helpful and friendly. I hope I don’t break my stove’s glass again, but if I do I will be back! Thank you.”

Total-Hearth.com 5 star review on 21st March 2023

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Posted 2 years ago

“Perfect”

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Posted 2 years ago

“Ordered replacement glass for fireplace door and it was delivered in 2 days. Highly recommend Woodstove for any fireplace parts”

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Posted 2 years ago

“I am a professional chimney sweep Woodstovefireplace Glass provides me with the right glass at the right price at the right time ! Sweeps Luck! Ian Conway The Chimney Doctor”

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Posted 2 years ago

“Great service.”

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Posted 2 years ago

“It's great I appreciate it thank you again”

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Posted 2 years ago

“Order was processed on time and delivery was on time as well. The product was packaged properly and safely. Thanks”

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Posted 2 years ago

Total-Hearth.com is rated 4.8 based on 1,778 reviews