Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,874 Reviews

96 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,874 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 14th October 2025

223

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lady was very respectful and knowledgeable so was the mechanic both where polite pleasure talking to them both . God bless”

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Posted 2 years ago

“So nice, so professional! Fair price, arrived so quickly. Highly recommend.”

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Posted 2 years ago

“It arrived on time, and fit perfectly, and my wife could not tell that the glass was replaced.”

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Posted 2 years ago

“Excellent customer service. Exactly what I needed. Looks like new.”

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Posted 2 years ago

“Good product, easy to install, I hope it lasts”

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Posted 2 years ago

“I was able to easily cut the MICA with a pair of scissors, and I was able to install the new sheet after poking a few holes in the edges. Thanks.”

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Posted 2 years ago

“Thanks for helping us get the right glass the first time. Glass fit perfect.”

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Posted 2 years ago

“Beautifully, thanks”

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Posted 2 years ago

“It works”

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Posted 2 years ago

“Great service, quick delivery.”

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Posted 2 years ago

“I am skeptical of ordering online so I called and they actually had human representatives whom walked me through what I needed for our stove. Very happy customer!”

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Posted 2 years ago

“The glass came quickly and fit perfectly. Got the stove working immediately.”

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Posted 2 years ago

“Great service and shipping.”

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Posted 2 years ago

“Great wrapping, and boxing. Fast shipping.”

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Posted 2 years ago

“Easy site to navigate. Order process easy too. Order arrived 2 days later. Unfortunately the gasket is too thick, but I found one locally so we're ready for winter.”

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Posted 2 years ago

“Glass was easy to order and arrived in just a few days. Lucky for us the old glass didn’t break during a real cold snap, because wood is our only heat source. My only complaint is that the glass was so costly.”

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Posted 2 years ago

“glass was exact size needed for my model of wood stove, watched video on line how to install with the new edge gasket, easy fix.”

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Posted 2 years ago

“I was lucky to find your company. The part that I needed was in stock and I received it quickly after it was ordered. I will refer your company to anyone that needs parts for their woodburner. Thanks again Mark Lucas”

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Posted 2 years ago

“I built a custom wood stove from recycled materials and the door is a tug boat port hole that is about 100 years old The glass fit perfect and looks amazing with a fire burning behind it.”

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Posted 2 years ago

“Proper size and fits well”

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Posted 2 years ago

Total-Hearth.com is rated 4.8 based on 1,874 reviews