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Total-Hearth.com Reviews

4.8 Rating 1,917 Reviews
96 %
of reviewers recommend Total-Hearth.com
Company Reviews Product Reviews
373
 Questions Metrics Info
4.8
Based on 1,917 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Total-Hearth.com Reviews

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Anonymous
Verified Buyer
“Ordered an aftermarket 3-speed fan thermostat for a 40 year old Buck Stove. Wasn't too hard to install as the original fan thermostat was located near the front. Some models require you to remove the stove from the fireplace and relocate the thermostat, which would be an extremely difficult task. All-in-all, it works now.”
Helpful Report
Posted 2 years ago
Cindy M
Verified Buyer
“Fast shipper”
Helpful Report
Posted 2 years ago
John C
Verified Buyer
“Thank you so much for the great service and quality of the glass and accessories. I called your company and spoke with one of your customer service staff, she was very helpful and knowledgeable, thanks again đź‘Ťđź‘Ťđź‘Ť”
Helpful Report
Posted 2 years ago
John R
Verified Buyer
“Lady was very respectful and knowledgeable so was the mechanic both where polite pleasure talking to them both . God bless”
Helpful Report
Posted 2 years ago
Andrea M
Verified Buyer
“So nice, so professional! Fair price, arrived so quickly. Highly recommend.”
Helpful Report
Posted 2 years ago
Wayne T
Verified Buyer
“It arrived on time, and fit perfectly, and my wife could not tell that the glass was replaced.”
Helpful Report
Posted 2 years ago
Curtis M
Verified Buyer
“Excellent customer service. Exactly what I needed. Looks like new.”
Helpful Report
Posted 2 years ago
Daniel M
Verified Buyer
“Good product, easy to install, I hope it lasts”
Helpful Report
Posted 2 years ago
Mary O
Verified Buyer
“I was able to easily cut the MICA with a pair of scissors, and I was able to install the new sheet after poking a few holes in the edges. Thanks.”
Helpful Report
Posted 2 years ago
Wendell N
Verified Buyer
“Thanks for helping us get the right glass the first time. Glass fit perfect.”
Helpful Report
Posted 2 years ago
Rick W
Verified Buyer
“Beautifully, thanks”
Helpful Report
Posted 2 years ago
Nathan C
Verified Buyer
“It works”
Helpful Report
Posted 2 years ago
William G
Verified Buyer
“Great service, quick delivery.”
Helpful Report
Posted 2 years ago
Carmen K
Verified Buyer
“I am skeptical of ordering online so I called and they actually had human representatives whom walked me through what I needed for our stove. Very happy customer!”
Helpful Report
Posted 2 years ago
David L
Verified Buyer
“The glass came quickly and fit perfectly. Got the stove working immediately.”
Helpful Report
Posted 2 years ago
Earl S
Verified Buyer
“Great service and shipping.”
Helpful Report
Posted 2 years ago
Michaela W
Verified Buyer
“Great wrapping, and boxing. Fast shipping.”
Helpful Report
Posted 2 years ago
Sue W
Verified Buyer
“Easy site to navigate. Order process easy too. Order arrived 2 days later. Unfortunately the gasket is too thick, but I found one locally so we're ready for winter.”
Helpful Report
Posted 2 years ago
Dave S
Verified Buyer
“Glass was easy to order and arrived in just a few days. Lucky for us the old glass didn’t break during a real cold snap, because wood is our only heat source. My only complaint is that the glass was so costly.”
Helpful Report
Posted 2 years ago
Mark H
Verified Buyer
“glass was exact size needed for my model of wood stove, watched video on line how to install with the new edge gasket, easy fix.”
Helpful Report
Posted 2 years ago
Total-Hearth.com is rated 4.8 based on 1,917 reviews
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